Operations | Monitoring | ITSM | DevOps | Cloud

Beyond ping: How OpManager redefines network discovery for modern IT

Today’s networks aren’t just growing, they’re evolving. Hybrid architectures, cloud-native services, and a never-ending stream of connected devices have made it impossible to keep track of what’s on your network manually. This is exactly where a next-gen network discovery tool becomes a game-changer. ManageEngine OpManager is more than a monitoring solution.

CPU monitoring for network admins: Why it matters more than ever

In your role as a network administrator, maintaining smooth, uninterrupted system performance isn’t just a one-time task; it’s your daily mission. Whether you're managing hundreds of endpoints, virtual machines, or hybrid cloud environments, CPU monitoring is one of the most critical tools in your toolkit. Without it, diagnosing performance slowdowns, service lags, or outages becomes reactive guesswork.

Analytics Plus webinar: The GenAI-powered analytics roadmap for ITOps excellence

The future of IT is data-driven, and AI is leading the charge. GenAI and cutting-edge AI/ML capabilities can empower IT teams to spot hidden gaps, predict future needs, and drive strategic impact across the board. This webinar explores scenarios where AI-powered analytics address critical IT bottlenecks and amplify outcomes.

Your integrated MSP platform is here - announcing the launch of MSP Central!

For MSPs, the daily juggling act of managing multiple tools can be a drain on resources, efficiency, and, ultimately, your bottom line. You need comprehensive visibility, streamlined workflows, and the ability to proactively address client needs—all without the headache of disparate systems. That's why we're excited to announce the launch of MSP Central, your comprehensive, unified platform for streamlined MSP business management.

How to fix high CPU temperature: A network admin's checklist

It’s 2 AM. Your phone buzzes. A critical server’s CPU is maxing out again. But this time, the issue isn’t just high usage. It’s heat. As a network admin, you’re trained to monitor traffic patterns, patch vulnerabilities, and respond to performance slowdowns. But high CPU temperature? That’s the silent system killer many still underestimate. Without a proactive plan, it can knock out performance, rack up hardware costs, and shorten the lifespan of your infrastructure.

OpManager earns triple recognition in 2025

We’re pleased to share that ManageEngine OpManager has earned recognition across three critical areas of IT operations, achieving triple crown status in IT infrastructure management. OpManager has been featured in GetApp’s Category Leaders, Software Advice’s Front Runners, and Capterra’s Shortlist, in addition to being named in the Gartner Market Guide for IT Infrastructure Monitoring (ITIM).

Integrating ManageEngine ServiceDesk Plus and ManageEngine PAM360

Security gaps in ITSM are common—from weak access controls to missed SSL certificate vulnerabilities—leaving organizations exposed to cyberattacks. Privileged access hygiene can help secure your IT infrastructure. However, fragmented tools, operational silos, and inadequate focus on security often slow down incident response and make IT changes risky. By integrating ITSM and PAM workflows, you can bridge these gaps, boost security, and drive efficient IT operations.

Bolstering service resilience by integrating ServiceDesk Plus with OpManager and Site24x7

In hybrid IT environments, hidden dependencies and unpredictable performance issues can disrupt operations. While full-stack observability (FSO) helps detect these anomalies, fragmented tools and siloed teams often delay incident resolution, leading to downtime and revenue loss. By unifying ITSM and FSO, you enable proactive, context-aware incident management. Discover how integrating ServiceDesk Plus with OpManager and Site24x7 empowers IT teams with real-time visibility and faster, smarter incident response.

Facilitating decision intelligence in your ITSM by integrating ServiceDesk Plus & Analytics Plus

Traditional dashboards provide a snapshot of tactical ITSM metrics, but real service transformation needs deeper, actionable insights. With the combined power of ServiceDesk Plus and Analytics Plus, you get a 360° view of your IT landscape, along with AI-driven analytics to detect hidden patterns, forecast risks, and make data-backed decisions. Join our webinar to discover how decision intelligence can help you boost ITSM productivity and service quality.

How ManageEngine helped Infogain to simplify its IT operations

Anurag Chaturvedi from Infogain India shares how ManageEngine transformed the company's IT operations with improved automation and an enhanced user experience over the past 10 years. With over a decade of use, ManageEngine remains a trusted ally in Infogain’s journey towards efficient IT.

Top tips: Fly high with AI-benefits of artificial intelligence in aviation

Top tips is a weekly column where we highlight what’s trending in the tech world today and list ways to explore these trends. This week, we’ll look at two ways AI is optimizing flying for the passenger as well as the airline. "Brace! Brace! Brace!" Simple request. Serious consequences. Something that could get even the most vocal atheist to start praying. Something that no one would ever wish to hear in their lifetime.

WWDC 2025: What's new for enterprise device management

Apple’s WWDC 2025 delivered a wave of exciting updates for anyone involved in managing company devices. With improvements designed to simplify provisioning, strengthen app controls, and expand what Apple Business Manager can do, these changes are all about making life easier for IT teams irrespective of the industry. In this article, we’ll break down the key announcements and explore how they could reshape the way you manage your organization’s Apple devices.

Creating a Java monitoring strategy for high-availability systems

High-availability (HA) systems form the backbone of modern enterprise applications. In today's always-on world, Java applications are expected to deliver consistent performance with minimal downtime. However, achieving this critical objective is impossible without a well-defined and executed monitoring strategy. A robust Java monitoring approach is essential to ensure resilience, uptime, and peak performance.

E4: Streamlining critical ITSM practices with no-code and low-code automations in ServiceDesk Plus

In the fourth episode, earn how to automate critical ITSM practices from end to end with no-code automations and low-code components. We will go over how to configure business rules, SLAs, and other essential automations that let you manipulate data within ServiceDesk Plus.

E4: Streamlining critical ITSM practices with no-code/low-code automations in ServiceDesk Plus Cloud

In the fourth episode, learn how to automate critical ITSM practices from end to end with no-code automations and low-code components. We will go over how to configure business rules, SLAs, and other essential automations that let you manipulate data within ServiceDesk Plus Cloud.

Top tips: Dismantling data silos in your organization

Top Tips is a weekly column where we highlight what’s trending in the tech world and list practical ways to explore these trends. This week, we're going over how you can eliminate data silos in your organization to enable smoother data flows. The free flow of data is one of the clearest signs of organizational health. When data is locked away—isolated in disparate systems that don’t communicate with each other—you’re dealing with a data silo.

7 critical Active Directory metrics every IT admin should monitor

Across vast enterprise networks, Active Directory (AD) serves as the foundational layer for identity and access management. It's the critical service enabling user authentication, managing authorizations, and ensuring smooth operations across your network. Given its central role, any hiccup in AD can lead to widespread outages, security vulnerabilities, or frustrating user experiences.

Episode 22: Zoho's CIO on Building, Using, and Trusting Your Own Tech ft. Saravanan Muthian

In this episode of Server Room, we sit down with Saravanan Muthian, Chief Information Officer at Zoho Corp, to explore what it really means to "eat your own dog food." From stress-testing new apps internally to managing sprawling data across multiple tools, Saravanan walks us through the philosophy, challenges, and advantages of trusting your own tech stack. We also talk about Zoho’s decision to invest in its own data centres, the balance between automation and human touch, and the importance of sustainable scaling in IT.