Operations | Monitoring | ITSM | DevOps | Cloud

February 2021

Monitoring Node.js Application With AppOptics on DigitalOcean - Better Together

Many teams take advantage of the convenience of deploying their apps to the platform as a service (PaaS) providers such as DigitalOcean. Cloud solutions like this are an easy way for teams to deploy and scale their applications without worrying about the details. However, even in these managed environments, poorly written apps can cause issues. If your pages load too slowly, users will likely leave your site and look for another.

APM Integrated Experience

We’ve been listening to our customers. Whether you’re a SolarWinds® Loggly®, SolarWinds AppOptics™, or SolarWinds Pingdom® user, we’ve been working hard to make your life easier. We’re happy to announce a brand-new experience designed to bring together real user monitoring, synthetic transactions, metrics, traces, and logs in a single platform, making it faster and easier to identify, triage, and troubleshoot application issues.

What Is Ticketing Software?

When something goes wrong with a user’s device, who do they turn to for help? Maybe an employee walks up to their favorite IT team member’s desk or sends them a Slack message. They may even try to find a DIY solution by browsing the web. Though these methods may ultimately give the user the result they’re looking for, they aren’t necessarily the most effective way to handle technology issues.

SolarWinds Web Performance Monitor - Product Walk-Through

Web application availability is crucial for your organization. Whether your applications are accessed inside or outside the firewall, your business depends on them being up, available, and performing optimally. Watch this short video and learn how WPM allows you to constantly monitor availability and response time from one location or locations around the globe. Find problems before your users do. WPM is the easiest to use, most affordable application in this space.

Top Benefits of Cloud-Based Log Management

In the ultracompetitive times in which we live, organizations must leverage every asset at their disposal if they’re to survive and thrive. Log data is undoubtedly valuable, so having a proper log management strategy in place is vital for any tech team . Unfortunately, implementing a great log management strategy isn’t as easy as it sounds. It involves many factors, including the selection of an adequate tool.

Monitoring Node.js Health and CPU Usage

What’s the most wanted feature for a Node.js application? Well, high performance with no downtime is one of the top answers for this question. But how do you accomplish this? Monitoring is key to gain a better understanding of the health of your application. For example, by implementing monitoring, you can detect problems, such as a memory leak or long-running processes that block the Node.js event loop.

7 Things DBAs Should Do Before Going On Holiday

Thanks to 2020, many of us don't remember the last time we took a holiday or vacation. If you were able to get away from the office, kudos to you. Hopefully, 2021 will be kinder to us, and we can take some time to recharge. Whether you're a veteran DBA standing watch over million-dollar, mission-critical database systems or a jack-of-all-trades who maintains your organization's SQL Servers, Windows Servers, and all the other corporate IT assets, everyone deserves to take a relaxing holiday.

How to Monitor Servers for DISA STIG Policy Compliance

Learn how to automate compliance policy monitoring for device, server, and application configurations against a benchmark with SolarWinds Server Configuration Monitor. Each rule reads a configuration from a file, device, command, registry setting, etc.; pulls the needed information; evaluates it against the benchmark; and returns pass, fail, or unknown.

Logging and Metrics: Better Together

Logging and metrics may sound interchangeable, and you may think the information from one can be used in the same way as information from the other. But the reality couldn’t be further from the truth. Logging and metrics are two concepts you must use both independently and together to ensure your infrastructure and applications operate at their best.

APM Tools: Top Real-World Use Cases

Application performance monitoring (APM) is an important monitoring practice used in tech organizations today, but it hasn’t always been this way. Until somewhat recently, the concept was seen by many as an expensive luxury. No longer, APM is an absolute requirement to keep today’s applications healthy and performant. “APM tool” was a phrase likely to raise many an eyebrow.

Monitoring Challenges Emerge as Agencies Embrace Container Technology

Container technology is catching on big-time in the federal government as agencies such as the USDA and the National Institutes of Health look to containers to simplify software development and reduce costs. Containers offer enormous advantages over traditional “waterfall” application development processes. A containerized approach makes it easier for developers to create and deploy software faster and with fewer errors.

Reinvigorate the Service Desk With User-Focused Strategies in 2021

When we look back on this rollercoaster of a year that was 2020, we’ve all faced some of the most unforgettable, challenging, and transformative experiences of our lives—and many of them are going to shape how we plan for the future. For businesses that had to discover new ways to keep operating, they’re revisiting derailed 2020 plans for the new year with detailed strategies to handle the unexpected.

Observability vs. Monitoring - What's the Difference?

Some of the earliest memories of my career involve getting spammed by hundreds of emails from monitoring systems. After managing to find an issue, I’d scroll through endless logs trying to find obscure bugs that are impossible to recreate. I’m sure you’ve been there. I’ve spent many hours, days, and even weeks pressing “Page Down” on my keyboard trying to find a clue pointing me toward the root cause. I’m here to tell you: there’s a better way.

Initial Considerations for an ITSM Evaluation

The start of a new year brings the familiar sentiments of “New Year, New Me!” or in 2021’s case, “New Year, New Perspective.” Ushering in a new year provides an outlet for personal reflection but it’s also a time for organizations to review and establish their business objectives. As the new year kicks off, perhaps one of your organizational goals is to invest in a new IT Service Management (ITSM) solution.

Scaling Up and Out With the Orion Platform

SolarWinds Orion Platform products are designed with flexibility in mind to cover networks of all shapes and sizes. Whether you’re monitoring a large datacenter or hundreds of small retail locations, we’ll talk through the different options for the most efficient coverage of your environment. We’ll also showcase a few of the features from recent releases benefitting everyone but are particularly useful when monitoring large environments.

SolarWinds Service Desk Integration With the Orion Platform

IT service management plays a critical role in IT operations. It is the primary center for communication between end users and everything IT does to keep the business running efficiently. In this session, learn how to connect Service Desk to Orion monitoring, helping IT react to and resolve infrastructure issues faster. We’ll cover the types of alerts that should trigger Service Desk incidents, discovering asset data from the Orion® Platform, and how to leverage Service Desk automation to expedite resolutions.

Cloud and On-Premises Database Monitoring Best Practices

SolarWinds product experts present a visual overview of cloud and on-premises database monitoring best practices using SolarWinds Database Performance Analyzer (DPA) and Database Performance Monitor (DPM). They will cover high-level monitoring in DPA by looking at correlation tabs, such as resources, virtualization, and blocking, and will demonstrate how to create example alerts that can look at this data.

How to Build Modern Dashboards in the Orion Platform

The Orion Platform has a new modern dashboarding framework. This data-driven dashboard framework provides greater level of flexibility over how data is displayed. It includes a grid-based layout, new widgets types, and drag-and-drop placement with full vertical and horizontal widget scaling. SolarWinds Senior Technical Trainer Cheryl Nomanson takes you through a detailed setup and configuration including how to add multiple Key Performance Indicators (KPIs).

Taking an API-First Approach to Network Management

Application programming interfaces (APIs) allow applications to communicate, interoperate, and share information with one another. APIs have been mainstays at companies like Google, Salesforce, and other smaller but innovative organizations for decades. Now, they’re also common in the public sector, with a wide range of agencies actively using hundreds of APIs.

Hybrid IT Environments - Another Twist in the Complex World of Modern Applications

Running your IT infrastructure from the cloud can be a smart choice for modern businesses. Cloud computing allows you to build a scalable, flexible architecture at an affordable price. But few businesses are 100% on the cloud. Businesses may have legacy systems or specific resources that work better on-premises, or they may have made a significant investment in on-premises hardware.

Hybrid IT Environments - Another Twist in the Complex World of Modern Applications

Running your IT infrastructure from the cloud can be a smart choice for modern businesses. Cloud computing allows you to build a scalable, flexible architecture at an affordable price. But few businesses are 100% on the cloud. Businesses may have legacy systems or specific resources that work better on-premises, or they may have made a significant investment in on-premises hardware.

What Is ITSM (IT Service Management)?

For many businesses, one of their ultimate goals is to provide excellent services to their customers. But what about the employees facilitating the customer experience? Today’s employees are more reliant than ever on technology to help them do their jobs effectively, which in turn enables them to better serve external customers. And let’s face it, employees are customers, too. How can companies provide a positive employee experience with the technology they use daily?

5 Best Log Analyzer Tools for IIS Web Servers

An Internet Information Services (IIS) web server is a secure and advanced web server running on the Windows operating system. It’s used for hosting websites, applications, and services and sharing information with users over the internet or intranet. IIS web servers generate a massive amount of raw and unfiltered logs every day.

Secure by Design | Our Plan for a Safer SolarWinds and Customer Community

Companies must change the way they operate to combat increasingly sophisticated cyberattacks across ever-expanding attack surfaces. What we learn from one attack can help us protect against the next. Because the next attack is always on the horizon. What should you do to raise your defenses? SolarWinds President and CEO Sudhakar Ramakrishna and cybersecurity expert and Krebs Stamos Group Founding Partner Alex Stamos discuss our plan for a safer SolarWinds and customer community – grounded in principles you can follow to secure your enterprise.

5 Best Log Analyzer Tools for IIS Web Servers

An Internet Information Services (IIS) web server is a secure and advanced web server running on the Windows operating system. It’s used for hosting websites, applications, and services and sharing information with users over the internet or intranet. IIS web servers generate a massive amount of raw and unfiltered logs every day.

7 Tips to Improve End-User Experience

Nowadays, organizations can’t afford to ship software with a terrible end-user experience. Doing so is begging for your current customers to become former customers, since the competition is just a few clicks away. In today’s post, we’ll give you seven practical tips you can adopt right away to improve the end-user experience of your sites and apps so your customers remain your customers.

Anything But Soft: The Tech Skills You'll Need For 2021

Recently, I was asked to comment on “…what skills IT practitioners should plan to learn or improve as we head into 2021.” While a few of those thoughts appeared online I wanted to provide a bit more detail and context here. Before digging in, you should know I’ll answer this question twice. The second answer will be the IT-centric one everyone expects to hear. But the first answer is, in my opinion, more honest, accurate, and relevant.

Top Windows Server Parameters to Monitor

The server operating system (OS) is dominated by two companies. Red Hat, the first one, dominates the open-source server market. While Windows, the second one, dominates the closed-source market. According to a 2018 study by T4, Microsoft controls 47.8% of the industry share, whereas Red Hat controls only 33.9% of the market. The remaining 18.3% is controlled by alternative server OSs. Windows server monitoring has become a hot topic.

How Emerging Technologies Influence State Government Staffing Needs

Emerging technologies impact many areas of an organization, but their impact on staffing is often overlooked. It would be ideal for public sector organizations, and state governments, in particular, to be able to adopt new technologies and hire the appropriate staff quickly and easily to optimize operations. State government managers face barriers such as a lack of budget, limited resources, minimal training, and unclear priorities—impeding speedy adoption.