Building native mobile apps can be a daunting challenge. Even if you ignore the choice of building separate iOS/Android apps or using cross-platform technology, writing native apps is hard. The development process of native apps involves a lot of testing and debugging. While the app is still under initial development this usually happens on test devices of the developers or dedicated testers. When problems arise or the app crashes, these incidents are often observable and can be debugged.

The phone app for mobile access to Alloy Navigator™ ITSM software keeps getting better and gains more features with every update. This time around, the mobile app takes on change management to help your team request infrastructure or process-related changes and take action on approval requests using phones or tablets.

Bloomfield, NJ – February 10th, 2021 — Alloy Software, a leading provider of IT Service Management and Asset Management solutions, announced today a new version of the Alloy Navigator app on Android and iPhone. The mobile app update is available now and includes several new features to support change management and approval workflows.

The next-generation of mobile connectivity is rapidly bringing supercharged mobile gaming, Internet of Things technology, and a smarter, better-connected world to consumers’ fingertips. As 5G rapidly evolves and brings new possibilities, it presents a wealth of opportunities for mobile network operators (MNOs) to differentiate their services with high performance applications; and for wireline operators to deliver differentiated backhaul transport services, but they need to act quickly.

In a previous life as an Android developer, a customer reported a nasty bug that we didn’t know how to fix. After what felt like countless hours of debugging and writing back and forth to customer support, our only option left was to get our hands on the users’ local database. However, for a variety of reasons, we couldn’t ask the customer to root the device, copy the database, and send it to us.