Operations | Monitoring | ITSM | DevOps | Cloud

Collaboration

Shaping the Future of ITSM with AI-Enabled Collaborative Workspace

In this interconnected business landscape, communication and collaboration are paramount for organizations to be competitive. That’s why the role of AI-enabled collaborative workspaces in ITSM cannot be understated. As the demand for seamless, proactive, and contextual IT services grows, organizations must capitalize on their potential to stay ahead of the curve.

Mattermost-JumpCloud Integration: A Step-by-Step Guide to SAML Authentication

Are you a Mattermost administrator looking to integrate JumpCloud as your SAML provider? Navigating this process can seem daunting, but not to worry: We've got you covered. This detailed, step-by-step guide (just under 9 minutes) will walk you through the intricacies of configuring JumpCloud as a SAML provider for Mattermost. This tutorial was created to simplify the process and ensure your success in the integration. We've identified and addressed the common challenges that many Mattermost admins face with JumpCloud-SAML integration.

Start using GPT-4 and local models with the open source OpenOps framework

Organizations — particularly those with high security and compliance requirements — need a customizable way to explore and innovate with artificial intelligence and other new technologies. This is why we’re happy to introduce OpenOps, an open source platform designed to help organizations experiment with AI in a secure environment they control. OpenOps is a framework of several tools that enables you to test open source AI models in a sandbox.

OpenOps is Available! Start Experimenting with Open Source AI

What is OpenOps? OpenOps is an open source framework for applying generative AI to workflows in a safe and responsible way. The advantages of OpenOps are: In this video, you'll learn how to set up OpenOps and start experimenting with AI on your local machine. Andrew Zigler, our Developer Advocate, will walk you through the steps and show you how the Mattermost plugin can be used to summarize calls, threads, and channels to facilitate new workflows.

Team Collaboration in Git: How GitKraken Workspaces Makes the Difference

Welcome back to our Everyday Use Case series, where we continue to explore the real-world workflows for GitKraken Workspaces and show you practical ways to make routine tasks faster and simpler. In our previous article, we unpacked how GitKraken Workspaces simplifies the onboarding process for new team members in complex multi-repo projects. Now, we shift our focus to another crucial element of project development: Team Collaboration.

AI Unleashed: Revolutionizing Government Processes with Ask Sage and Mattermost

AI will soon take over laborious and tedious tasks, opening new frontiers for impact and innovation. In that transition, many government workflows and processes could be disrupted or even rendered obsolete. How can organizations prepare for the changes to come? Join the founders of Ask Sage, Inc. and Mattermost, Inc. to learn about the state-of-the-art in collaborative AI technologies and applications, from automating compliance monitoring and streamlining software development to accelerating procurement request workflows and more.

Why software development errors matter

Software development errors can wreak havoc on organizations. When software bugs make it into production due to human error, organizations can lose a lot of money. At the same time, software failures can ruin a company’s reputation, creating dissatisfied customers and crushing productivity. Depending on how bad the errors are, software companies can even face legal and compliance penalties.

Hyperscaling open-source AI: How small teams can out-innovate big tech

Mattermost CEO Ian Tien speaks at Collision 2023 in Toronto about hyperscaling Hyperscale happens during technology transitions. Open-source innovation in generative AI – now available to every developer in the world – is outpacing tech giants on critical fronts. Join Mattermost co-founder and CEO Ian Tien to discover how startups can use open source to accelerate awareness, build community, reach target buyers, and sail past competitors.