Operations | Monitoring | ITSM | DevOps | Cloud

There is no denying that incident management is one of the most crucial processes concerning the service and business aspects of software deployment. Not having a robust system in place to address and remedy unfortunate incidents can lead to user dissatisfaction, which can ultimately take a toll on your business metrics. A suboptimal management system can also have adverse impacts internally if it prioritizes efficiency and speed of recovery to the point of neglecting employee well-being.

We are happy to announce that we are rolling out a completely rebuilt Pull Request (PR) creation experience. Over the last few months we've been building and testing an improved experience when creating a pull request and are excited to finally share it with you.

Welcome to the December 2022 edition of Open Source Matters. I’m your host, Ben Lloyd Pearson; let’s dive in!

Today is the official release of PHP 8.2. And you can already use it on all your Upsun projects, with a single code change in your.platform.app.yaml: type: php:8.2 Try it out today! PHP 8.2 introduces some pretty cool new features including: Here’s a quick breakdown of each new feature and how they ought to make things easier for you.

If you are reading this article, your organization is considering a TeamViewer alternative. Your organization may already be using TeamViewer and want an MDM solution more tailored to your needs, or your IT team may be weighing it against other options as part of an initial procurement process. This search is often initiated by the fact that TeamViewer takes a one-size-fits-all approach to mobile device management, which is generally not what brands need.