Operations | Monitoring | ITSM | DevOps | Cloud

As a team we have spent many years troubleshooting performance problems in production systems. Applications have gotten so complex you need a standard methodology to understand performance. Fortunately right now there are a couple of common frameworks we can borrow from: Despite using different acronyms and terms, they fortunately are all different ways of describing the same thing.

In this age of digital transformation, any issues with your IT infrastructure can cause major disruptions to your business. On top of this, IT environments that support critical business applications continue to get more complex and dynamic. As failures, outages, and incidents increase in volume and cost, the risk of an outage within your company becomes a very expensive one.