Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

Jira Service Management (JSM) Review for On-Call Management (2025)

OpsGenie is shutting down. And Atlassian recommends migrating to Jira Service Management (JSM). But if you’re not sure JSM is the right fit for your team’s on-call management needs, this review will help you decide. I signed up for JSM and put it through real-world testing. I created on-call schedules, rotations, and overrides. Then, I reviewed JSM’s on-call management across 4 key criteria. For each criterion, I shared what I liked and what I didn’t.

How Rootly works with Slack | An end-to-end demo.

Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on SRE copilot that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like LinkedIn, NVIDIA, Replit, Elastic, Canva, Clay, Tripadvisor, and Grammarly.

Latency, Loneliness, and Laundry: A Practical Field Guide to Remote Ops That Actually Feels Good

Remote ops is weird. You're juggling alerts, releases, tickets-and five meters away there's a pile of laundry silently negotiating your willpower. You want focus without turning into a hermit. You want flexibility without drifting into 11 p.m. "just one more thing" spirals. And you want your team to feel like a team, not just avatars in a status channel. This guide blends human factors with ops pragmatism. Short, testable ideas. Minimal ceremony. A little empathy for the person behind the keyboard.
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Preparing for cloud failures: Monitoring strategies for distributed hybrid infrastructure

When AWS experienced its recent outage, the ripple effect was immediate. Critical workloads slowed, dashboards went blank, and many teams realized multi-cloud isn't automatically resilient. Cloud-level failures are inevitable due to the interdependent components and complex IT architecture. The recent AWS disruption reminded many teams that the cloud isn't a magic uptime guarantee. Even the most mature providers can-and do-experience large-scale service interruptions.

Devart ODBC Drivers vs Free ODBC and JDBC: Key Comparison

Most teams never question the JDBC or ODBC drivers they use. If it connects, it’s “good enough.” That assumption can cost more than $14,000 per minute during an outage, according to EMA’s 2024 IT downtime benchmark. Drivers are more than connectors. They dictate how efficiently data moves between databases, applications, and analytics tools. When overlooked, the entire stack slows down. Breakdowns at this level lead to failed reports, missed deadlines, and avoidable downtime.

New Feature Friday: AI Readiness and AI Maturity

Everyone wants to move faster with AI. But are you ready for it? In this Feature Friday, Jeff from Cortex shares how working with AI tools like Claude helped him write better code — and why true AI maturity starts with solid engineering hygiene. You’ll learn: “With great power comes great responsibility… and better tests.".

From rollouts to results: Unlocking the value of Feature Management and Experimentation

Unlock Faster, Safer Releases with Feature Management and Experimentation Learn how top engineering and product teams use Harness Feature Management & Experimentation (FME) to accelerate innovation, reduce release risks, and continuously deliver value. In this on-demand webinar, Harness experts Alex Bock and Iram Khan share how to go beyond feature flags to achieve smarter, data-driven releases. Discover how to.