An effective incident management strategy is crucial for any business, especially those offering consumer-facing digital services. This is because when incidents occur, they may be easily detected by your users, impact your reputation, and ultimately affect your bottom line. So, to minimize the reach and severity of incidents, your response needs to be swift and effective. One way to ensure your approach meets these requirements is to implement AIOps.

Some of the highest priorities for engineers - from NOC Engineers, DevOps & Site Reliability Engineers - are the automation and optimization of their production environments. Many companies today face tough challenges with their Network Operations Centers (NOCs) or production environments. These challenges fall into the hands of engineering teams.

On-premises vs cloud MDM deployment With the rise of SaaS application management, mobile device management (MDM) services have gained popularity among IT professionals. Modern computing environments rely on the efficient use and provisioning of resources. But which one is right for your business: on-premise or cloud MDM deployment? While this may seem like a simple question, there are many factors that come into play when deciding which method to go with. This article discusses the differences between on-premises vs. cloud MDM deployment. It will also present examples, use cases, and pros and cons of these two deployment options.

Document workflow management is the systematic organization and management of the creation, review, approval, and distribution of electronic or paper documents. It is a process that helps businesses streamline their document creation and approval processes, making them more efficient and effective. For service businesses, document workflow management can play a crucial role in ensuring that critical documents are created and approved quickly, accurately, and securely.

Can companies afford to have network breakdowns or downtime in this digital-first era? No, they can't. With digital transformation taking place across industries and increasing expectations to stay connected wherever you are, companies need to up their game and ensure they provide uninterrupted network services and high performance. Therefore, understanding network fault management and monitoring - what they are, and the benefits of using a fault management system can help you manage your network more effectively.

Over the last couple of years, there has been exponential growth in the volume and variety of machine data. The main reason has been the ever-growing number of connected machines in IT infrastructure, the sophistication of data algorithms, and the increased use of IoT devices. This data has proven to be quite valuable - even necessary - as an organisation can analyse and use it to drive productivity, improve efficiency, and gain visibility for their business. There is a catch: to make the machine data work for them, organisations need a simplified tool that can analyse and visualise. This is where Splunk comes in.

vCenter High Availability (vCenter HA) protects against vCenter Server application failures. Using automated failover from active to passive, vCenter HA supports high availability with minimal downtime.