Operations | Monitoring | ITSM | DevOps | Cloud

Rod Cope and Deepak Giridharagopal, CTOs of Perforce, share their top technology-related predictions for this year and beyond. Their predictions cover various areas, but looking at the market from the perspective of Puppet (by Perforce), there are two clear themes: one, maximising and looking after available talent, and two, focusing on technology that delivers (rather than being distracted by the hype).

Modern-day markets are highly competitive and in order to foster stronger customer relations, we see businesses striving hard to be always available and operational. Hence, businesses invest heavily to ensure higher uptime and to have dedicated teams that constantly monitor the performance of an organization's IT resources. In this blog, we will explore what NOC teams are and why they are important.

Every client we meet has been using multiple tools to satisfy their observability needs. We rarely find a greenfield opportunity. As their journey progresses, they have pointed out when the time is right to add ChaosSearch into the fold. There isn't just one symptom; it's usually a combination of things, including high log data volume, unpredictable costs, and ineffective results, to name a few. By the time we talk to clients in this state, the pain and frustration are incredibly high. We created a five-minute video to demonstrate how clients find themselves in this predicament.

"How do we keep our data secure?" is the question nearly every organization is asking these days. The last spot any organization wants to be in is that of a security breach. Stephane Nappo, an industry known Chief Security officer, is often heard saying "It takes 20 years to build a reputation and a few minutes of cyber-incident to ruin it". And here he's just referencing the fall out of a business's image from a breach and not even touching on the mass harm that can be done with stolen data in the wrong hands.

On-premises vs cloud MDM deployment With the rise of SaaS application management, mobile device management (MDM) services have gained popularity among IT professionals. Modern computing environments rely on the efficient use and provisioning of resources. But which one is right for your business: on-premise or cloud MDM deployment? While this may seem like a simple question, there are many factors that come into play when deciding which method to go with. This article discusses the differences between on-premises vs. cloud MDM deployment. It will also present examples, use cases, and pros and cons of these two deployment options.

Some of the highest priorities for engineers - from NOC Engineers, DevOps & Site Reliability Engineers - are the automation and optimization of their production environments. Many companies today face tough challenges with their Network Operations Centers (NOCs) or production environments. These challenges fall into the hands of engineering teams.

An effective incident management strategy is crucial for any business, especially those offering consumer-facing digital services. This is because when incidents occur, they may be easily detected by your users, impact your reputation, and ultimately affect your bottom line. So, to minimize the reach and severity of incidents, your response needs to be swift and effective. One way to ensure your approach meets these requirements is to implement AIOps.

When it come to measuring an organization's ability to support end users and provide services, network uptime can be a great yardstick. An inability to ensure optimum uptime can negatively impact your business delivery, resulting in financial and reputational losses. If you're doing it manually, ensuring 24/7 network uptime is a challenging exercise requiring considerable resources. It is way more convenient to have a monitoring mechanism in place that can monitor network uptime and notify the network admin proactively about any bottlenecks that might lead to network downtime.