Getting Started with User Management
In this video we'll walk you through setting up user management and discuss Role-Based Access Control in BigPanda.
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Incident Management
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Getting Started with Integrations
When getting started with a new deployment of BigPanda, one of the first things you will be doing is bringing in all of the alerts from your various monitoring tools. This task is made easy with BigPanda's integrations, which we will discuss and walk you through in this video.
Getting Started with BigPanda - Overview
Welcome to the first installment of the Getting Started with BigPanda video series. BigPanda’s "No Experts Required" setup can be broken down into six steps: Out of the box integrations (outbound and inbound), normalization and enrichment, correlation, environments, collaboration & sharing and user management. In this video we will provide an overview of each, and subsequent videos will provide more in-depth information into each area.
Getting Started with Environments
In this video, we'll explain how to create and use environments. Environments enable you to slice and dice your inbound incidents, display them in many different ways, and zoom into specific parts of your network, infrastructure, and applications.
Getting Started with Normalization and Enrichment
In BigPanda, normalization is the translation of payloads from different systems into a consistent taxonomy. Enrichment is the process of adding context to the alerts by associating them with relevant information such as topology maps, runbook links, metadata and more. In this video we are going to walk you through a powerful technique for normalizing & enriching alerts called Custom Tags.
Getting Started with Correlation
Correlation is a method of grouping related monitoring alerts into a single high-level incident. In this video, we'll explain how BigPanda utilizes pattern recognition to automatically detect which alerts are likely related; correlates them into high-level, actionable incidents; and allows you to see, edit and test the correlation patterns before going into production.
Blameless Remote Work with Incident Response
See how Blameless helps teams collaborate during incident response, even while working remotely.
Here are the Top Predictions for SRE in 2021
Who else is glad that 2020 is almost over? We’ve had one of the most difficult years in recent history. With everything going on, it’s been difficult to think further than a few days out, much less into the new year. But, we’re hopeful that 2021 will be a better year for everyone. And we’re predicting some exciting things in the future for SRE.
Getting Started with Collaboration and Sharing
In this video we will show how to set up the sharing of incidents from your BigPanda environments with ticketing, chat, notification and orchestration systems.
Getting Started with Changes and Root Cause Changes
In this video we will discuss how to integrate change data with BigPanda to drive change-related root cause analysis. We call this feature Root-Cause Changes.