The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Despite the advantages of Jira Cloud, there are times when Jira Server installed on premises or in your own cloud environment is a better fit. That won’t stop you from integrating Jira with Opsgenie for on-call scheduling, alerting and incident management. Opsgenie supports secure, bidirectional integration with Jira Server even when it’s behind your firewall.
This past couple of month were a bit hectic and there’s a good reason behind that. We’ve set out to create a better experience for our users, and it’s exactly what we did! Besides making a lot of quality-of-life changes, we’ve introduced new features that we think, will speed up the speed at which you’ll debug your applications and give you a whole new perspective on all things AWS Lambda.
Opsgenie Actions enable you to automate manual, repetitive tasks so that your resources are freed up to concentrate on higher-value work. This blog post is the second in a series of use cases in which we discuss how Opsgenie works with various third-party automation platforms to automate these traditionally manual tasks—right from the Opsgenie console or mobile app— to reduce interruptions for your on-call responders, and ultimately help your bottom line.
Culture is the way we do things together. It’s the secret sauce that results in happy, healthy teams that consistently meet their goals. It’s also the hardest thing to define, cultivate, and change in an organization. True cultural change requires more than creating and communicating policies. It takes collaboration, persistence, and experimentation.
Basically, Machine Learning by itself is dumb, whether its in cars or in ITOps. It needs context and intent to be beneficial. In IT Ops, that means that it requires business context to work properly.
Opsgenie’s Incident Command Center (ICC) empowers you to command, control, and coordinate incident response without ever having to leave the Opsgenie app. You can quickly spin up a war room directly from the incident, even from your mobile device.
