The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Dealing with IT outages and downtime is one of the biggest technical challenges of the modern era, costing North American businesses an estimated $700 billion per year. Today's world of interconnected cloud services and microservice architectures has created infinitely more opportunities for something to go wrong and disrupt service. When that happens, there's an urgent need to alert the right people or teams to fix things.
During our deployments we come across all kinds of different organizational infrastructures. Importing users from the Active Directory is a key component to populating user information into Enterprise Alert. Enterprise Alert will only import users that are contained in security groups. However, we often see companies having users placed in distribution lists. Enterprise Alert will not import distribution lists.
We’re proud to launch BigPanda’s Future of Monitoring, IT Operations and AIOps survey – a comprehensive, in-depth look at the current state of monitoring and IT Operations, and where the industry is headed.
In today’s always-on digital world, business stakeholders and technical responders across the enterprise must understand the health of their digital services at all times so they can take action immediately when disruptions happen. Yet with operational complexity increasing by 3x per responder on average over the past three years, it’s becoming increasingly difficult for teams to make sense of data and surface meaningful insights to improve digital operations.
