The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
The Evolve Leadership and Technology Conference, hosted by our partner Trace3, saw over 1,300 IT execs gathering at Caesar’s Palace for two days of world-class keynotes and insights into the latest trends and technologies of the IT landscape.
Part of any managers role is to make sure their team is taking accountability. Managers are not the front lines resolvers that handle issues, that is what they have a team for. However, managers do need to be aware of incidents that are occurring as well as making sure their team is taking ownership and resolving those issues. SIGNL4 takes the managerial work out of being a manager by providing alert ownership transparency.
A lot has been written about the ever-elusive “Single Pane of Glass” (or SPOG). From calling it a myth like BigFoot or The Loch Ness Monster , to reporting that “a centralized, service-centric view into IT environments has become a must-have capability for IT Operations” (2018 Digital Enterprise Journal Study), both opponents and proponents admit that the implementation of a centralized view into IT Ops is a real need, but at the same time, a major operational challenge.
Imagine you are driving a car on a freeway. Your speedometer is telling you you’re going 62 mph. But you “gotta go fast”. Faster than then 65 mph speed limit. So you go for it: first 68mph, then 75mph, then 80mph. Then you pass a police officer hiding in a speed trap. To your dismay, they pull you over and give you a ticket. All is not lost: there is a silver lining here.