Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Meaningful Parameter Names in SNMP Events

Enterprise Alert offers the possibility to directly receive SNMP traps and generate alarms from them. The SNMP traps contain a number of parameters that are identified by OIDs. These OIDs are quite cryptic and not very meaningful. So-called MIB files are used to assign meaningful names to the OIDs. The following describes how you can use a script to import such MIB files to display meaningful names instead of OIDs in SNMP events. You can also use these names in alert policies.

New Integration: Google Firebase Crashlytics

Keep Your Apps Stable Using PagerDuty’s Integration With Google Firebase Crashlytics. Are you a developer tasked with keeping a mobile application stable and performing as expected? If so, you probably know that the worst tends to happen when you aren’t around to deal with it—like that time a high-impact crash happened when you were traipsing through Europe.

Implement IT Service Alerting (ITSA) Tools for your Business

IT service alerting (ITSA) tools are quickly becoming must-haves. These tools notify IT teams about infrastructure problems, poor performance and other IT management issues. In doing so, ITSA tools empower businesses to avoid outages, reduce downtime and comply with service-level agreements (SLAs).

How to Infect Your Organization With Humane Ops

Join PagerDuty DevOps Evangelist Matt Stratton to learn how the very DNA of an organization can evolve through the use of actionable communications from all levels - management, strategy, and practitioners. The “virus” of humane ops will infect your organization, providing a more sustainable approach to on-call, incident resolution, post-mortems, and more.

PagerDuty Is for People (and Now Listed on the New York Stock Exchange)

Today is a very proud day for PagerDuty and PagerDuty fans around the world—we rang the bell at the New York Stock Exchange to begin our first day of trading as a public company. Today, as a community, we celebrate the collective success of our users and customers and an incredible milestone few companies achieve. While our IPO is a huge milestone, our journey together is just beginning.

Improve Alert Visibility and Monitoring with Sumo Logic and Opsgenie

Dealing with IT outages and downtime is one of the biggest technical challenges of the modern era, costing North American businesses an estimated $700 billion per year. Today's world of interconnected cloud services and microservice architectures has created infinitely more opportunities for something to go wrong and disrupt service. When that happens, there's an urgent need to alert the right people or teams to fix things.