What is MTTR ? - Key Incident Recovery Metrics to Reduce Downtime
What is MTTR? In this video, we cover the key incident recovery metrics you need to reduce downtime.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
When Every Minute Matters
Human trafficking is a $150 billion dollar criminal industry that denies freedom to over 40 million people globally—and it happens in every country in the world. Polaris is an organization dedicated to ending human trafficking and restoring freedom to survivors. For over a decade, Polaris has operated the U.S. National Human Trafficking Hotline.
PagerDuty API Introduction
Learn how easy it is to get up and running with the PagerDuty API in just a few minutes. Harness automation in your incident response and digital operations by leveraging PagerDuty’s REST based API. This video covers basic concepts regarding APIs, REST and JSON. You will also be introduced to PagerDuty’s industry leading interactive API documentation that will automatically provide executable API code at your fingertips.
5 Best Practices for Resolving Errors Quickly
I love writing software, but I hate dealing with bugs. They take you away from what you want to be doing and often lead you into a rabbit hole. At Sentry—an open-source error tracking platform that provides complete app logic, deep context, and visibility across the entire stack in real time—we have a few tips that we’ve honed over time to make error resolution painless (ok, less painful), including an official integration with PagerDuty.
Intro to Opsgenie, Nov 7
Get an overview of Opsgenie and learn how our modern alerting and incident management platform improves how quickly and effectively Dev and Ops teams respond to issues.
PagerDuty Summit 2018 - Product Innovation Keynote
Speakers: Rachel Obstler, VP, Product Management, PagerDuty; Jonathan Rende, SVP, Product and Marketing; Tim Armandpour, SVP, Product Development, PagerDuty
Incidents as we Imagine Them Versus How They Actually Are with John Allspaw
There is a tendency to imagine (or remember!) incidents as unfolding much neater and orderly than they actually are. Events can lead some engineers scratching their heads about what is happening, while their teammates can instead be confused about how it's happening.
PagerDuty Summit 2018 - Opening Keynote
Speakers: Jennifer Tejada, CEO, PagerDuty; Rathi Murthy, SVP/CTO, Gap Inc.; Aaron Levie, CEO, Box, Inc.
Real-Time Operations Maturity: How Businesses Can Thrive in the Digital Era
It’s rare to find a business today that doesn’t rely on digital technologies and services. Retail is one example: Whether customers are buying online or in store, completing a transaction requires a website or point-of-sale system. The entire supply chain relies on IT services to deliver goods on time, to the right locations, and just like any company today, every department —from development and marketing, to HR and business services—has a critical tech stack.
SIGNL4, Pycom and Azure IoT Central - IoT Service Alerting
Iot Service Alerting for Azure IoT Central with Derdack SIGNL4 mobile alerting. Hardware used is Pycom with Sensorshield for measuring temperature data.