Over the past year, the Gremlin team has focused on giving you more tools to adapt Gremlin to your organization’s reliability needs. We started with customizable reliability tests, and now, we’ve released customizable role-based access controls (RBAC). We’ve also made it easier to target specific availability zones when running Failure Flags experiments, and to run experiments behind a proxy. Keep reading to learn more! ‍

Scale is a perennial challenge for most IT teams. While organizations expect the same performance and experience whether 500 users are accessing essential applications or 50,000, IT headcount rarely increases in proportion with organizational growth. This often leaves IT departments overtaxed and pressed to triage the most urgent concerns. But even that requires good data to inform decisions — which can be in short supply.

Today I want to show you how you can attach your screenshots directly to Playwright's test reports. Imagine you have a simple Playwright test that navigates to Checkly. You take a screenshot and store it in screenshots/home.png. Then, you click a link in the main navigation, expect a specific heading to be visible, and take another screenshot. When you run this test using npx playwright test, the test passes, and you find the screenshots in the /screenshots directory.

We recently released our initial State of Cloud Costs report, which identified factors shaping the costs of hundreds of organizations that use Datadog Cloud Cost Management to monitor their AWS spend. The report reveals several widely applicable themes, including the ways in which resource utilization, adoption of emerging technologies, and participation in commitment-based discount programs all shape cloud environments and costs.

One of the biggest challenges for some of our customers was allowing non-engineering teams, such as Support, Sales, or Sustomer Success teams, to raise incidents for specific Dev/Infra/Security/Ops teams on Zenduty in a structured and efficient manner as soon as a customer reports an issue. In many organizations, we observed that non-technical team members often needed to switch between platforms, fill out complex forms, or reach out to multiple stakeholders manually to ensure that an issue is escalated.

Picture a calm Tuesday morning at the office. You login to your desktop, ready to tackle the week, when suddenly the screen goes blank. The IT systems are down—your heartbeat just skipped a beat. Now picture an alternate scenario where before you even realize there’s a problem, it’s already being solved. This isn’t just wishful thinking—it’s the reality for businesses that partner with a Managed Service Provider (MSP).

Staying on top of client networks is no walk in the park for MSPs these days. With the growing reliance on cloud apps, distributed workforces, and constant technology changes, network environments have become exponentially more complex. Without rock-solid network management practices, disruptions and plummeting productivity become inevitable for clients. This makes it more crucial than ever for MSPs to level up their networking game.

This headline is maybe a little surprising, even for Nexthinkers. We’re known for being conservative and letting our work do the talking. At Nexthink, we first created the DEX category, then rolled out the world’s most capable and holistic DEX platform, and then delivered year on year as the most successful DEX vendor in the market. Something to do with our Swiss heritage perhaps – an emphasis on diligence and execution, rather than on singing our own praises.

One of the questions I get asked by Managed Services Providers all the time is: Why do I need N‑central when I can just do everything via Intune? Well, in short, the answer is you can’t do everything via Intune. In today’s increasingly complex IT landscape, managing and securing devices is crucial for organizations of all sizes. Microsoft Intune and N‑able N‑central RMM are two powerful tools that IT professionals often rely on to achieve these goals.

In today’s fast-paced digital world, customer satisfaction is the top priority of every other business. To ensure that customer stays satisfied with your service and application at all times, businesses must work on reducing their downtime and guarantee quick resolutions. Excessive downtime can be expensive for any business and its brand reputation. Hence, adapting practices that eliminate issues responsible for downtime is crucial for maintaining seamless IT operations.