Operations | Monitoring | ITSM | DevOps | Cloud

In the ever-evolving world of IT services, Managed Service Providers (MSPs) are constantly searching for ways to stay ahead of the curve, remain competitive, and deliver unmatched value to their clients. In this rapidly changing landscape, the co-managed IT services model has emerged as a powerful solution. It not only aligns seamlessly with the dynamic needs of businesses, but also transforms MSPs from service providers into strategic partners.

Kubernetes has become the de facto standard for container orchestration, enabling organizations to deploy, scale, and manage containerized applications with ease. However, ensuring the reliability, performance, and security of applications running in a Kubernetes environment requires robust monitoring and observability solutions.

This blog post is adapted from my talk at SRECon EMEA 2023 - original slides are available here! Status pages are a simple yet underutilized element of incident communication. Done well, they’re a low-lift way to keep your customers and stakeholders informed when incidents impact them. But without a solid approach, updating status pages can easily become a tedious and often neglected task during incidents. In this post, we’ll cover some tips to get your status page right.

Here in the Benelux region, we have recently been seeing increased interest in our capabilities to monitor and automate root-cause diagnostics for VMware Tanzu and other containerized / K8s technologies. Tanzu monitoring is one of the VMware technologies we’ll be demoing at VMware Explore in Barcelona (6 – 9 November 2023) and expect to see a lot of interest in it.

For full details on the plans and prices, check out the FAQ section of the pricing page. We continue to look for ways to make Infrastructure monitoring a reality for teams and organizations of all sizes. For users to get started with monitoring, relatively small infrastructure for Home labs, students and Non profit organizations with no investment, Netdata offers the Free Community Plan.

As a secure collaboration hub built for technical and operational teams, Mattermost is filled with features designed to help employees do their best work every day. Organizations looking to unlock even more value from Mattermost may be best off investing in Mattermost Enterprise Edition, which offers advanced functionality for enterprises with strict security and compliance requirements.

Cybersecurity is never boring. In recent months, we’ve seen major cyberattacks on Las Vegas casinos and expanded SEC cybersecurity disclosure rules are top of mind. Is it any wonder we consistently recommend taking a proactive approach to secure your environment with a defense-in-depth strategy and appropriate monitoring? News outlets reported the recent compromise at the Identity and Authentication (IAM) firm, Okta.

When Cribl Stream becomes the center of your data universe, your individual settings, routes, pipelines, and packs become a critical aspect of your work. What happens if you lose access to the UI? If you are on a licensed version of Cribl Stream backing up the work that you are in Sources, Destinations, Routes, Pipelines, and Packs would be done easily using the GitOps remote repo.

While remote work and hybrid work have always been a thing, they've recently become more popular, and that’s created new challenges for network security. Some companies embrace remote work and/or hybrid work; some try to limit or reverse the trends. For some internal teams, remote work is easily achieved and often preferred. In other cases, in more hands-on and collaborative efforts, being physically onsite can be important.

Organizations collect technologies like kids collecting baseball cards. As a company’s IT strategy matures, it adds new technologies to supplement previously existing ones, just like kids add new rookie cards to their collections of classics. While kids can leave their baseball cards randomly piled in a shoebox, organizations need to carefully identify and track their IT assets so that they can appropriately manage digital performance and cybersecurity.