Operations | Monitoring | ITSM | DevOps | Cloud

How AI and Robotics are Used in the Welding Industry

In many industrial and construction applications, soldering metal to metal is an essential process. The use of artificial intelligence AKA (AI) and robotics can help to improve worker performance, keep them very safe(from injuries) and reduce the amount of cash it takes to be successful. In this blog post, we'll take a look at some of the ways that AI and robotics are being used in the welding industry.

How To Safeguard Your Business Against Data Leaks

With cyber threats becoming rampant in the business landscape, data leaks are a critical concern for business owners. Data is an asset no business can afford to lose, as a breach can affect customer trust, lead to reputational damage, and cause penalties for non-compliance. However, protecting it is easier said than done because thefts abound inside and outside organizations.
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Consulting Made Easy: Top Software Tools for Managing Projects & Clients

As a consultant, what are you doing to stay on top of your game? In this ever-evolving field, it's critical to have access to the best tools on the market to power your business. Whether you are a one-man band or a consulting firm juggling multiple clients, leveraging the right tools and software solutions can make all the difference to your workflows and approach to productivity.
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Discovering Efficiency Through 2 Steps Synthetic Monitoring for Splunk

You're probably familiar with Splunk. It's one of the most popular big data solutions organisations worldwide use to monitor their systems in real-time. But you may not know that Splunk also offers synthetic monitoring solutions via 2 Steps. 2 Steps Synthetic Monitoring for Splunk is a powerful tool that can help you speed up your application troubleshooting process. Today we'll take a closer look at what it is and how it can benefit your organisation.

4 Key IT Operations Practices for Better Management

Here we go again. If 2022 wasn’t enough, there are new challenges in 2023 staring right at information technology leaders. As interest rates rise and consumer demand slows, companies plan to cut costs and do more with less. But what does all this mean for you? Amid this uncertainty, the IT operations department must adapt well to these changes. Because if they don’t, the business they support will be disadvantaged.

Everything you need to know about hardware monitoring!

Today’s hybrid network environments have a balance of both distributed networks and implementations of modern technology. But they are not short of one core component: servers. Maintaining server availability and health has always been a necessity when it comes to network management. Preserving network uptime comes down to monitoring and managing the factors contributing to network downtime. One such factor that has a high potential to cause performance anomalies is hardware.

Azure Blob Storage vs. Google Cloud Storage - Which is Better for Your Data Storage Needs?

In the digital age, storing data on-premise is becoming less popular as more businesses are moving their data to the cloud. Cloud storage services offer scalability, accessibility, and cost-effectiveness, making them an attractive option for businesses of all sizes. Azure Blob Storage and Google Cloud Storage are two popular cloud storage services that offer different features and benefits to their users.

Integrate eG Enterprise with Multiple ITSM Tools at the Same Time

Previous versions of eG Enterprise limited the eG Manager integration to a single ITSM system such as ServiceNow ITSM, Autotask, JIRA or others. This limitation was particularly cumbersome for SaaS and MSP (Managed Service Provider) deployments where each tenant/customer may have had their own preferred ITSM system. Our latest release lifts this restriction. ITSM integration can now be done for a specific Organization, Organizational Unit, or even User.

Reduce IT Tickets without impacting end user productivity

In today’s technology-dependent world, businesses must keep their IT infrastructure running smoothly. However, resolving IT tickets can be time-consuming and costly and can significantly impact end-user productivity. This article will discuss how businesses can reduce IT tickets without impacting end-user productivity. We’ll explore how IT departments can leverage technology, enhance processes, and optimize resources in order to maximize efficiency and minimize IT tickets.

Reduce IT costs without increasing incidents and escalations

As technology in business continues to evolve, IT costs can quickly add up. Companies may be looking for ways to reduce IT costs while maintaining a high customer service level. This article will discuss the potential benefits of lowering IT costs without increasing incidents and escalations. We will explore strategies to reduce IT costs, improve customer service, and increase employee productivity.