Operations | Monitoring | ITSM | DevOps | Cloud

Since it was developed in the 1980s, the IT Infrastructure Library (ITIL) has been maintained by Britain’s Office of Government Commerce (OGC). The ITIL framework is considered to set the standards for IT service delivery. The latest version is explained in a series of five books, each one focusing on different processes and stages.

We’ve entered a new era of cyber risk where cybersecurity is no longer just an IT issue, according to findings from a May 2022 ThoughtLab global survey co-sponsored by ServiceNow. Although cyberattacks and breaches are increasing, many organizations are unprepared to respond. The problems come down to three main areas.

When you log in Oh Dear, you'll notice a new little search field in the header. When you click that, it opens up a nice command palette. You can use this to navigate to anywhere in our service quickly.

With over 50,000 active organizations and 250 million workflows, CircleCI is one of the most popular networked CI platforms. When getting started with CI pipelines, teams typically want to ensure that code will compile, pass unit tests, and build a container image. After catching these low hanging fruit of syntax errors, engineering teams need to dig much further to find business logic and scalability errors.

When Microsoft rolled out Windows 11 last fall, the announcement included what seemed like a relatively distant deadline: October 14, 2025, the date when Windows 10 support will end. Considering how many unexpected changes we’ve all experienced over the past few years, we understand if you’re hesitant to prepare for anything that’s not scheduled to take place until the year 2025.

This post is the second in a series of deeper dive articles on the four DORA metrics. The first metric we looked at was Deployment Frequency, which is about how often code can get released to end users. In this second article, we’ll look at Change Lead Time, arguably the metric most familiar to developers.

Bitbucket Cloud is making changes to pull request diff functionality that will improve diff performance, particularly on complex diffs. We are changing our diff algorithm from what we call a '3-way' diff to a 2-way 'three-dot' diff, which will show the difference between the tip of a source branch and the commit from which it branched off the destination, as shown below. This new diff will be implemented on the Pull request page and Branch page in the coming weeks.

Most organizations that make software — from small startups to multi-billion-dollar behemoths — use third-party libraries and tools to develop their applications. Modern apps depend on many external components to build and deliver software to customers. These libraries and tools are collectively called the software supply chain. A software supply chain for a typical web app may include components like these.

Our last Qovery Demo Day took place on a live on the first Thursday of May. This event aims to give you some insights into what we did during the past month and what’s next and showcase some of our new features. During this demo day, Bilel (Software Engineer at Qovery) and Romain (Software Engineer at Qovery) joined me to talk about Terraform Improvements demo and Docker Build Improvements demo.

We are excited to announce that PagerDuty® Runbook Automation and PagerDuty® Process Automation On Prem are now available on the AWS Marketplace, the leading global cloud provider. With more than 200 different cloud services, AWS makes it simple and attractive to build and grow your cloud-native business and/or migrate your existing infrastructure to the cloud, so you can begin to take advantage of the unlimited scale, agility, and flexibility the cloud offers.