If you own an enterprise, then you know the value of a healthy network and how seriously detrimental a network outage is to your business. But network issues are inevitable. The heavy dependence on networks to meet the ever-changing client and internal usage requirements takes a heavy toll on the network. This makes networks vulnerable to common problems such as unplanned, sudden downtime, high resource utilization, and hardware malfunctioning.
Refereeing decisions at the World Cup have been debated decades later. From whether the ball crossed the line in the final in 1966, through Diego Maradona’s “Hand of God” two decades later, to some of the decisions made by the video assistant referee at Russia 2018, any perceived mistake by the referee will be scrutinized by fans years later. Referees need all the help they can get, and they could be about to be given a hand from artificial intelligence.
As people continue to expand their business operations on technology and devices, the necessity of a functional and efficient help desk cannot be overstated. With ticketing software, help desk teams can provide excellent and swift assistance that keeps end users productive and IT operations running smoothly. As these roles become increasingly important to maintaining efficient workflows, organizations should understand how to apply best practices that make an impact.
Scraping websites built for modern browsers is far more challenging than it was a decade ago. jsoup is a convenient API that makes scraping websites trivial via DOM traversal, CSS Selectors, JQuery-Like methods and more. But it isn’t without its caveat. Every scraping API is a ticking time bomb.
Have you found yourself confused by the plans and pricing around website performance monitoring? Are you using the features you’re paying for? Finding the right service involves many moving parts. Very often, that journey begins with a quest to find a simple up or down monitoring tool for external verification. It’s only after you take that first step into the market that you begin to notice additional features and expanded functionality.
This article was originally published in The New Stack. As the technology landscape continues to change at a rapid pace, enterprise companies are in a rush to catch up and modernize their legacy IT and network infrastructure to capture the benefits of newly developed tools and best practices. By adopting modern DevOps techniques, they can reduce their operational costs, increase the reliability of their services and improve the overall speed and agility at which their IT teams are able to move.
IT service desk technology has made tremendous strides over the past decade. Despite this fact, however, a recent survey by Gatepoint Research revealed that 74% of today’s on-site workforce still relies on phone calls to get the support they need. Remarkably, this number is even higher (80%) amongst remote workers. This is placing a heavy burden on support teams that are already stretched too thin.
