Operations | Monitoring | ITSM | DevOps | Cloud

Clinical Digital Experience: Happy Staff, Healthier People, Lower Cost

It’s been a dynamic few years for healthcare, to say the least. The entire sector has been under immense pressure – not just for the clinical staff on the front lines but also for personnel behind the scenes. The rapid expansion of telehealth and remote work, ongoing application upgrades and refactoring, mergers and acquisitions, revenue pressure due to delayed procedures, staffing challenges of all kinds… All have had an impact on satisfaction and overall experience.

A guide to AWS Regions & Zones

Amazon Web Services (AWS) continues to extend its availability globally, with the AWS Cloud spanning 84 Availability Zones within 26 geographic regions around the world. In this blog, we look at how Network-as-a-Service (NaaS) platforms such as Console Connect can enhance the performance of your AWS assets and applications through direct and on-demand connections.

Why Healthcare Facilities Must Implement CMMS?

Healthcare facilities have a lot of assets and pieces of equipment and nowadays technologies in all areas of the health industry are improving. However, several healthcare facilities still manage assets manually. When you manage assets manually it becomes more hectic and complex because. In the healthcare industry, there are lots of assets and inventory to manage. This is where CMMS software comes into play. What exactly is CMMS software?

Effectively Bridging the DevOps - R&D Gap without Sacrificing Reliability

DevOps culture revolutionized our industry. Continuous Delivery and Continuous Integration made six sigma reliability commonplace. 20 years ago we would kick the production servers and listen to the hard drive spin, that was observability. Today’s DevOps teams deploy monitoring tools that provide development teams with deep insight into the production environment. Before DevOps practices were commonplace, production used to fail. A lot.

Server Monitoring and Alerting

Server and IT infrastructure monitoring are critical to ensuring the performance and longevity of your client systems. Even more so, remote monitoring technology, in particular, has helped define the entire modern IT industry. In this post, we’re going to discuss several of the main monitoring concepts, including metrics, alerting, and monitoring, and why they are important.

IP Wave: Understanding the Network is the Key to Guaranteed Service Delivery - Part 3 in the IP Wave Series

There’s little doubt that a lot has changed when it comes to network design, specification and build. The seemingly simple goal of carrying traffic from point A to point B might remain, but these days it comes with a long list of options and alternatives to cover a wide range of network architectures, content providers and service types, all of which might have different requirements for bandwidth, latency, and availability.

Enabling Service Providers to Rapidly Create and Deliver Innovative New Services through Automation, Optimization and Openness: Part 2 in the IP Wave Series

I am excited about the upcoming Optical Fiber & Communications (OFC 2022) Conference in San Diego for several reasons. Not only will it be the first in-person conference that I have attended in more than two years due to the pandemic, but the thing that I am most excited about is the fact that Ribbon will be showcasing our new IP Wave offering at the show.

Using the New Flux "types" Package

As a strictly typed language, Flux protects you from a lot of potential runtime failures. However, if you don’t know the column types on the data you’re querying, you might encounter some annoying errors. Suppose you have a bucket that receives regular writes from multiple different streams, and you want to write a task to downsample a measurement from that bucket into another bucket.

Engineering's Role In Setting A Winning SaaS Pricing Strategy

Companies that effectively implement SaaS pricing and packaging have the distinct advantage of being able to provide their customers with a high level of value at a reasonable price. And, they’re able to do it in a way that is profitable and worthwhile for the business. The problem is that packaging and pricing SaaS products is anything but simple. There are a lot of variables involved in deciding on a SaaS product’s pricing strategy.

Use Your Load Balancer to Monitor Application Health

HAProxy and HAProxy Enterprise collect a vast amount of information about the health of your applications being load balanced. That data, which uses the Prometheus text-based format for metrics, is published to a web page hosted by the load balancer, and since many application performance monitoring (APM) tools can integrate with Prometheus, it’s likely that you can visualize the data using the APM software you already have.