Operations | Monitoring | ITSM | DevOps | Cloud

The Who, What and Where of Delivering Microsoft Teams Mobile Calling Service Quality

Microsoft Teams users, whether they use peer-to-peer calls, meetings, or PSTN Telephony very often switch from their laptop to their mobile and expect reliable call quality on all devices. Monitoring and ensuring call quality for Microsoft Teams users, in general, is already challenging at times. But when it comes to Microsoft Teams mobile calling, there is added complexity for IT teams.

Getting Started with Splunk on Google Cloud

In April 2021, Splunk launched Splunk Cloud on Google Cloud. Since then, a large and growing number of integrations, applications, tools, and solutions have been created to enable or enhance use cases across data protection, productivity, safer remote working and other security visibility needs. We’ve highlighted a few of the more noteworthy additions below for any current or prospective users of Splunk Cloud on Google Cloud.

Data Center Capacity: How to Measure, How to Plan, and How Much is Left?

Data center capacity refers to key data center resources (i.e., power, space, cooling, and power/network port connections) that are available to meet the requirements of current and future IT demand. Accurately planning and managing data center capacity is essential for maintaining uptime and increasing efficiency. Failure to do so can be very expensive and detrimental to the business.

On the Brittleness of Dashboards

Dashboards are one of the most basic and popular tools software engineers use to operate their systems. In this post, I'll make the argument that their use is unfortunately too widespread, and that the reflex we have to use and rely on them tends to drown out better, more adapted approaches, particularly in the context of incidents.

Implementing a Kubernetes Application Platform - BambooHR and Shipa

In this webinar, we talk with platform engineering leaders at BambooHR, a SaaS leader in the Human Resources space, about furthering their journey into Kubernetes. We are joined by Kelsey Hightower to help moderate and provide commentary on what he has seen in the space. As BambooHR kicks off their journey with Shipa, learn from the prospectus of the team moving the needle in engineering efficiency and developer experience.

AppScope 1.0: Changing the Game for SREs and Devs

SREs and Devs are used to solving problems even when an awkward or inefficient way is the only way. In AppScope 1.0, SREs and Devs have a new alternative to standard methods, that the AppScope team thinks will make that problem-solving a lot more fun. We in the AppScope team constantly hear firsthand about life in the SRE trenches. For this blog, we “interview” a fictional SRE/Dev whose thoughts and comments are a mash-up of things we’ve heard from real people we know.

5 Cybersecurity Tools to Safeguard your Business

With the exponential rise in cybercrimes in the last decade, cybersecurity for businesses is no longer an option — it’s a necessity. Fuelled by the forced shift to remote working due to the pandemic, US businesses saw an alarming 50% rise in reported cyber attacks per week from 2020 to 2021. Many companies still use outdated technologies, unclear policies, and understaffed cybersecurity teams to target digital attacks.

Using Centralized Log Management for ISO 27000 and ISO 27001

As you’re settling in with your Monday morning coffee, your email pings. The subject line reads, “Documentation Request.” With the internal sigh that only happens on a Monday morning when compliance is about to change your entire to-do list, you remember it’s that time of the year again. You need to pull together the documentation for your external auditor as part of your annual ISO 27000 and ISO 27001 audit.