Operations | Monitoring | ITSM | DevOps | Cloud

Tonga downed by massive undersea volcanic eruption

On Saturday, the pacific island nation of Tonga was decimated by a massive volcanic eruption that was visible from space. At 5:27pm local time, the underwater volcano Hunga Tonga-Hunga Ha’apai unexpectedly erupted, sending ash and debris for hundreds of miles. As of this writing, all internet and telephone communications between Tonga and the rest of the world are still down.

How to Monitor Calico's eBPF Data Plane for Proactive Cluster Management

Monitoring is a critical part of any computer system that has been brought in to a production-ready state. No IT system exists in true isolation, and even the simplest systems interact in interesting ways with the systems “surrounding” them. Since compute time, memory, and long-term storage are all finite, it’s necessary at the very least to understand how these things are being allocated.

Azure Active Directory (Azure AD) - 101

This is a multi-part series that covers monitoring Microsoft Azure Active Directory (AD). In this blog post, which is part 1 of the series, you will learn about and understand Microsoft Azure Active Directory (Azure AD) and how it is different from an on-premises Active Directory (AD). As technology keeps evolving, companies increasingly look to technologies like Cloud Computing to expand, modernize and stay competitive, and in doing so companies can expose themselves to risks.

Improve Incident Response by Getting Control of Your (Unintelligent) Swarm

Incidents happen. Things go wrong. Systems fail. Sometimes they fail in unexpected and dramatic ways that create Major Incidents. PagerDuty makes a very specific distinction between an incident and an Incident. Your organization may also make such a distinction. Determining if an incident is major or not can come down to a number of factors, or a specific combination of factors, like the number of services affected, the customer impact, and the duration of the incident.

Why COGS Isn't The Most Relevant Cost Metric For SaaS Companies

For most SaaS companies, COGS (which stands for cost of goods sold) is used to calculate gross margin and profit. COGS is an accepted term with a specific definition under U.S. Generally Accepted Accounting Principles (GAAP) — and is widely used as part of calculations to gauge the health and valuation of a company. Like many accounting practices, COGS stems from the industrial era, when most businesses were concerned with the creation of physical goods.

Zendesk Plugin: New integration incorporated to Pandora FMS

It is always a luxury to show off a new plugin in Pandora FMS, and for that reason we decided to devote an article in style to this Zendesk plugin on our blog. We will discuss what it is and how it can help us. Step by step, and concisely, so that no one gets lost along the way.

Achieving Maximum Patient Satisfaction Through Effective Clinical Communications

Judit Sharon, CEO and founder of OnPage Corporation, sits down with Healthcare Innovation to discuss how advanced, effective clinical communication systems help teams achieve ultimate patient satisfaction. How has the landscape around time-sensitive communications between and among clinicians and others in patient care delivery, evolved in the past few years?

Get a Great Developer Experience with GitHub Actions and Shipa

As a software engineer, leveraging GitHub is one of those tools that transcend your personal and professional development activities. Bringing open source to the masses, GitHub is a familiar platform for many. A newer addition to the GitHub Platform is GitHub Actions which was originally a workflow engine, now expanding into CI/CD.

Automic Automation Kubernetes Edition v21

Kubernetes has become a fixture in production for most IT Operations teams. The VMware “State of Kubernetes 2021 Report” shows a distinct shift towards a reliance on Kubernetes, with almost two thirds of respondents now saying they use it in production. Companies with over 500 developers are driving this adoption, with 78% reporting that they run mostly- or all-containerized workloads in production.