Operations | Monitoring | ITSM | DevOps | Cloud

The Stream Life Episode 25: SaaS Security Platforms

In this episode of the Stream Life Podcast, Nick Heudecker and Ed Bailey look at SaaS security platforms and managed security providers and how they’ve grown over time. They look at the benefits the model brings to organizations, how it is growing across the world, the challenges it can also bring, and the questions you should be asking your vendors.

MSP Remote Monitoring & Management Tools

eG Innovations is an end-to-end performance monitoring solution provider with a dedicated MSP solution and an MSP partner program to allow MSPs to use our functionality to provide value-added premium services. For example, MSPs use our eG Enterprise solution to provide managed first line helpdesk support or to provide dashboards and portals to enable individual clients to monitor their IT infrastructures and applications.

PagerDuty at AWS re:Invent 2021-Deepening Our Collaboration with AWS

Across the globe, in-person technology events are beginning to emerge from their pandemic hibernation. For developers and DevOps teams, no event has been more anticipated than AWS re:Invent, which is back in Las Vegas, November 29th — December 3rd to help bring us all back together and slowly let us find our new normal. While handshakes may be replaced by elbow bumps or other newfound greeting rituals, we are excited to be back and see all of you in real life.

OpenTelemetry Browser Instrumentation

One of the most common questions we get at Honeycomb is “What insights can you get in the browser?” Browser-based code has become orders of magnitude more complex than it used to be. There are many different patterns, and, with the rise of Single Page App frameworks, a lot of the code that is traditionally done in a backend or middle layer is now being pushed up to the browser. Instead, the questions should be: What insights do frontend engineers want?

All About Incident Communication: What it Is, How to Do It, and Why It's Crucial for Business

No matter how much you try to avoid it, incidents are bound to happen. And while your first instinct is to resolve the issue, it shouldn’t be your only priority. By solely focusing on solving the problem and not communicating it to affected stakeholders, like team members and customers, you’re actively making the situation worse. In this article, we’ll discuss what’s incident communication and how to create a strong incident communication plan.

IDC survey validates the benefits of ServiceNow certification

Time after time, customers tell us how investing in ServiceNow certification helps them deliver better business outcomes, accelerate time to value, and drive innovation. The benefits for individual ServiceNow professionals are equally clear: skills that power team success, increase credibility, and enhance career prospects. An IDC survey provides independent confirmation of these benefits.

Cloud Elasticity: What Happens When You Lose Control

In an on-premises environment, you have to pay for the capacity you have regardless of whether you’re using it, and you can’t exceed that capacity without purchasing and provisioning new hardware. In the cloud, however, you have much more flexibility thanks to cloud elasticity, which is the ability to automatically provision or deprovision resources based on workload changes.