Operations | Monitoring | ITSM | DevOps | Cloud

3 Ways to Send Emails with Ruby

For many developers, Ruby on Rails framework not only allows them to build web applications, websites, and efficient database solutions, but it can help them optimize mailing operations. You can easily use Ruby on Rails mailer, an automatic tool to build transactional messages of any kind, and make proper authentication. In this article, we review three main ways to work with email sending in RoR, which include some Ruby gems, the Net::SMTP class, and the facilities of the Socket system.

New Feature: Number of Users Affected by a Crash

We've just released a way to track the number of users affected by a crash! If you navigate to the Summary page, you'll now see a column labeled 'Users Affected’, this column shows how many unique users have been affected for each row in the crash summary table. With the data provided by this new column, you’ll have additional information available for prioritizing fixes. The ‘Count’ column is unchanged, and reports the total number of crashes reported by all users.

Your Top 3 AIOps Questions Answered

Artificial intelligence for IT Operations (AIOps) still sounds like something from the future to a lot of IT professionals. Maybe you’ve heard about the benefits but don’t think your organization is ready. In these three short, informative videos, Kia Behnia, Vice President of IT Operations, addresses three key questions IT pros still have when it comes to AIOps.

Build a resilient cybersecurity framework by transforming your IT team into a security team

More organizations than ever before have shifted to a hybrid work culture to reduce the impact of COVID-19. This unprecedented change has not only given rise to new security challenges, but has also considerably increased the surface area available for an attack. A blend of personal and corporate endpoints in use, geographical spread of resources, and a sharp spike in the overall number of security threats have further complicated the already labor-intensive security landscape.

Five worthy reads: Every month should be Cybersecurity Awareness Month!

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. Organizations on a global scale observe Cybersecurity Awareness Month to educate and instruct their employees on cybersecurity best practices. This week we highlight some cybersecurity trends that are shaping the industry today.

Why the difference between hosted & contained relationships matters with ServiceNow

Are you designing or working with structured configuration management data? No matter the technology platform, you will have come across relationships between various objects. These relationships are critical to keep your data points in perspective and build the bigger picture. One question that often comes up, when working with relationships is: What is the difference between Hosting and Containment relationships?

How to estimate your AWS costs

Amazon Web Services (AWS) is pretty much ubiquitous these days, with everyone from tiny startups to large enterprises using the cloud service to run their apps, websites, and processes. For small businesses, being able to predict your budgets is paramount. Unfortunately, AWS costs can be very difficult to forecast. In this blog, we’ll go over the pros and cons of the tools available to help you estimate your AWS costs.

How to monitor Windows systems with Netdata

Whether you’re a site reliability engineer (SRE), DevOps engineer, or any other role that plays a part in maintaining uptime for your company’s infrastructure, it’s critical to have visibility into all of your systems, regardless of their operating system. This includes monitoring Windows systems, which is a popular use case for Netdata’s community. Here’s the caveat: Netdata has no native Windows monitoring agent.

NOC Operator dashboard and the Root Cause perspective How they help you get actionable insights in SCOM

SquaredUp for SCOM sits on top of your existing SCOM and makes managing it a whole lot easier. In SquaredUp, SCOM data is displayed in beautiful and easily readable dashboards, which are also interactive. The coolest part is that the dashboards can be drilled into, down to the unit level, providing you clear actionable insights. As we will show in this blog with just a few clicks, you can identify the exact source of an alert, isolate the problem and take the appropriate action quickly.

Frequently Asked Questions About Application Performance

Digital transformation is changing the way companies do business, putting pressure on IT to continually monitor and manage the performance of applications delivering business-critical services. IT managers are responsible for making sure applications in today’s increasingly complex IT environment are running as fast and efficiently as possible. Poorly performing applications must be optimized for companies to leverage the benefits of digital transformation.