Operations | Monitoring | ITSM | DevOps | Cloud

Class is almost in session, and this year will look very different than it did in years past. Depending on the state and district, school officials have decided to continue virtual learning or put safety plans in place for in-person learning. In any case, technology will be the backbone for successful learning in 2020. Schools’ IT departments will be integral in ensuring students and teachers have reliable devices and easy access to software applications to start and finish the year strong.

The pandemic has changed the way teams collaborate within an organization and between companies. With work from home becoming the new normal, employees are turning to new options for collaboration, meeting, training and onboarding have moved online. The office is now a virtual space. With the increasing demand for online meetings, it is even more important to monitor the health and performance of such meetings.

In the early days of telephony, there were few people who had phone numbers in every town and city. There were just a few numbers to remember and if your brain failed, you could check with a telephone operator, women who always knew (and know) how to listen. Let’s see how a network operating system was born in the middle of the 20th century, right at the center of telephone networks.

For many companies, cloud costs are among the top investments these days. With a growing number of services, instances and regions, cloud cost optimization is becoming increasingly painful. Companies use cloud management platforms to optimize costs and increase cloud visibility and security. But staying on top of AWS budgets requires proficiency, agility and time—especially when any glitch can result in massive cost bleeds.

Your Network Operations Center (NOC) is responsible for network monitoring, incident response, and other network operations activities — and you want to optimize its performance. To achieve your goal, your NOC team assesses data and explores ways to improve its everyday operations. The team may also implement NOC best practices or craft some of its own. NOC teams manage network availability and performance, along with servers, databases, firewalls, devices, and related external services.

OnPage’s intelligent incident management system is the alerting solution of choice for industry-leading organizations. Since the beginning, companies have invested in the OnPage system for its advanced capabilities, out-of-the-box integrations and unmatched 24/7 customer support. Though we can provide a comprehensive view into OnPage’s competitive advantage, here are the top five reasons why customers continue to trust OnPage’s incident management system.

Nothing is more frustrating than feeling like you’ve finally found the perfect trace only to see that you’re missing critical spans. In fact, a common question for new users and operators of Jaeger, the popular distributed tracing system, is: “Where did all my spans go?” In this post we’ll discuss how to diagnose and correct lost spans in each element of the Jaeger ingestion pipeline.

Jaeger primarily supports two backends: Cassandra and Elasticsearch. Here at Grafana Labs we use Scylla, an open source Cassandra-compatible backend. In this post we’ll look at how we run Scylla at scale and share some techniques to reduce load while ingesting even more spans. We’ll also share some internal metrics about Jaeger load and Scylla backend performance. Special thanks to the Scylla team for spending some time with us to talk about performance and configuration!

Automation is a key component in the management of the entire software release lifecycle. While we know it is critical to the Continuous Integration/Continuous Delivery process, it is now becoming equally essential to the underlying infrastructure you depend on. As automation has increased, a new principle for managing infrastructure has emerged to prevent environment drift and ensure your infrastructure is consistently and reliably provisioned.

As an ad publisher, your revenue depends on two main factors: traffic to your site and ad optimization. A lot of the focus goes into the practice and processes of driving traffic to your site from an SEO perspective, but what if when visitors get to your site, they have a less than ideal experience? All the effort and time that went into creating and driving traffic to your site would be for nothing if the visitor lands on your page and doesn’t take any action.