Operations | Monitoring | ITSM | DevOps | Cloud

7 tips for effective system prompting: A developer's guide to building better AI applications

As AI becomes increasingly central to modern software development, the ability to craft effective system prompts has emerged as a crucial skill. Whether you’re building a code generation tool, creating a chatbot, or developing AI-powered features, your success largely depends on how well you can communicate with AI models through prompts. At CircleCI, we’ve spent countless hours working with developers who are integrating AI into their applications.

What is Git Checkout Remote Branch? Benefits, Best Practices & More

Git is a terrific tool that many developers use to keep track of their projects’ versions. Despite the fact that there are many different version control systems, git is by far the most used. The focus on distributed development and the ease with which branches can be used for good reasons.

Common DPF Problems and How to Prevent Them

Nobody likes that sinking feeling when a dashboard warning light flickers on. For diesel truck owners, diesel particulate filter, related warnings can be particularly worrying - both for your vehicle's health and your wallet. We've seen countless customers pull into DPF Canada with problems that could've been avoided with some basic knowledge and preventative care. Let's break down what goes wrong with these systems and how to keep yours running smoothly.
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SCOM, PRTG, and Beyond: Navigating the IT Monitoring Landscape

This whitepaper highlights the role of IT monitoring in complex environments by exploring SCOM, PRTG, and other leading tools. It provides an in-depth comparison of these monitoring tools, focusing on capabilities, strengths, and limitations. By leveraging insights from various monitoring tools, organizations can optimize performance, enhance system reliability, as well as streamline operations. This whitepaper aims to guide IT professionals in selecting the most suitable monitoring tool for their specific needs, ensuring proactive management and peak IT infrastructure performance.

SaaS Subscription Management: A Detailed Guide

SaaS subscription management is all about software companies’ tools and processes to handle billing and customer relationships throughout the customer journey. It goes beyond basic recurring billing by supporting more complex pricing models, helping businesses manage subscriptions more effectively. In today’s market, subscription management has become a must-have for companies offering software as a service (SaaS), especially in the USA, where the subscription-based business model is booming.

AI Cost Optimization Strategies For AI-First Organizations

Not long ago, our co-founder and CTO, Erik Peterson, shared some insights on AI spending. He shared how AI costs currently fall under the write-off-friendly world of R&D. He also acknowledged why DevOps teams might feel it’s too early to start optimizing AI costs. As the saying goes, “Premature optimization is the root of all evil.” But after more than a decade of software development, Erik knows that eventually, research, experimentation, and big ideas need to deliver real returns.

Top 5 dashboards for DevOps leaders

If you are a DevOps manager you will be keenly aware that the role involves managing multiple toolchains across different clouds, platforms and environments. You also need to report on KPIs, DORA metrics, governance, security and a lot more. At SquaredUp, we understand these demands and have developed a suite of plugins and ready-to-run dashboards to help you reduce toil as well as pull all of your key analytics together within a single pane of glass.

Zendesk outage: A case for proactive monitoring and faster incident response

On March 20, 2025, starting at 15:43 AM UTC, Zendesk users globally encountered 503 “Service Unavailable” errors and 5xx server-side issues, disrupting access to critical support tools and communication channels. While immediate mitigations stabilized core services, intermittent issues continued for over 24 hours, underscoring the complexity of multi-pod infrastructure failures.