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WWDC 2024: What IT Admins Need to Know About Apple's Announcements

Apple's announcements at this year’s Worldwide Developers Conference have surprised everyone with new capabilities designed to make the IT admin's life easier for managing and securing devices. As we expected, Apple kept expanding declarative management configurations and capabilities for securing iPhones and iPads and robust management of macOS in the enterprise.

Effective Modern Patch Management Processes and Best Practices for Patch Operations

Running a risk-based vulnerability management program is essential to maintaining a secure business computing environment. In a previous blog, “How Implementing Risk-Based Patch Management Prioritizes Active Exploits,” I provided perspective on how to prioritize vulnerabilities. Honing the operational aspect of securing your systems is essential to that process. Conducting patch operations in your organization can be a complicated process.

Combining MDM and MTD for Strategic Security

The mobile threat landscape is constantly evolving, with advanced threats like CryptoChameleon emerging all the time. To effectively combat these challenges, organizations need a comprehensive solution – and that’s where combining Mobile Threat Defense (MTD) and Mobile Device Management (MDM) comes in. While MTD can identify potential threats on mobile devices, it often lacks the capability to take proactive measures to address them once they’ve been identified.

The Critical Role of the CMDB in Security and Vulnerability Management

Effective security and vulnerability management is crucial to safeguard organizations from ever-evolving cyber threats. At the core of these practices lies the Configuration Management Database (CMDB), a powerful resource that offers a centralized view of an organization's IT infrastructure. The CMDB plays a pivotal role in upholding robust security and vulnerability management strategies – empowering organizations to proactively identify, evaluate and address risks to their IT systems and data.

Voice Picking: The Evolution of Mobile Productivity in the Warehouse

Voice-directed picking is an established method for hands-free order fulfillment in warehouses around the world. If you haven’t explored it to boost productivity, now's the time. As it has evolved, voice-based data entry – both text-to-speech and speech-to-text – can be installed into warehouse workflows quickly and economically, without changing your existing warehouse management or other enterprise systems.

Secure by Design Principles Are More Important Than Ever

The concept of Secure by Design, which means designing software with security built in before it leaves the drawing board, is fundamentally changing how software is developed. Software has often been designed with what’s known as “bolt-on security,” added after products are developed. But that means security is not inherent within the solution. Where there's a conjunction between the core product and a bolt-on, that’s an inflection point for an attack.

What's the Difference Between a Help Desk and a Service Desk?

The differences between a help desk and a service desk might have once seemed clear. But over the years, plenty of things have changed – especially with the arrival of new technologies that have impacted how users and customers receive support. Let's compare help desk vs. service desk models and examine how this ongoing evolution has played out. One area where the distinctions between a help desk and a service desk are apparent comes when discussing IT Service Management (ITSM) solutions.

The Ultimate Guide to Intune Migrations to Ivanti UEM

If you have purchased Ivanti UEM and are migrating to it from Microsoft Intune, you as an IT administrator must understand and execute several critical steps to make that transition smoothly. In this series of blogs, I will be looking from an Intune admin’s perspective at what it takes to migrate from Intune to Ivanti UEM. I will cover practical elements and best practices, translating terminology used across both products to pave the way for a seamless and successful transition.

3 Key Takeaways From a Business Roundtable with U.S. Cybersecurity Leaders

A new front has opened in American national security. It is being fought in cyberspace, and private businesses in critical industries like energy, healthcare, water and financial services are on the frontlines. This was the message delivered by Congressman Mark Green (R-TN-7) and Jen Easterly, Director of the Cybersecurity and Infrastructure Security Agency (CISA) at a business roundtable in Nashville, Tennessee, this week.

A Guide to Apple Declarative Device Management for Enterprises

Apple declarative management introduces a shift from the traditional command-based model to a more autonomous and flexible framework. This approach aims to improve the efficiency and responsiveness of managing Apple devices. The components of Apple declarative management — declarations, assets, predicates and status channels — work together to create a more efficient, scalable and responsive MDM framework.