Operations | Monitoring | ITSM | DevOps | Cloud

The classic thought experiment known as Schrödinger’s Cat imagines a cat that’s simultaneously alive and dead; that is, until someone opens the box. In other words, it’s both alive and dead until the point that we can confirm the truth. Now, swap the cat for software vulnerabilities, and you’ve got a fantastic analogy for what happens in today’s security environment.

With Apple’s OS 26 release, IT admins using Apple Business Manager (ABM) or Apple School Manager (ASM) have a great new tool in their toolbelt: device migration. This makes switching devices between MDM platforms much easier, with minimal disruption for end users. Here, we’ll unpack what you need to know, and how ABM device migration makes it incredibly easy to switch to Ivanti Neurons for MDM.

Much like your lawn after a good rain, your attack surface will grow rapidly if left unchecked. And an increase in cybersecurity risk comes along with that increase in attack surface size. While risk can’t be eliminated outright (because attack surfaces are always evolving), you can manage it to keep your overall risk levels in line with your risk appetite.

Ivanti’s 2025 State of Cybersecurity Report found something utterly unsurprising: that organizations report a significant preparedness gap (that is, the gap between the perceived threat level and their degree of preparedness) across every threat vector and vulnerability we asked about. While security teams rightfully devote resources to building resilience so they can swiftly respond to and recover from attacks, closing those preparedness gaps requires proactive cybersecurity measures.

Lurking beneath the convenience and everyday nature of USB devices is a sophisticated cybersecurity threat known as BadUSB. BadUSB is a type of attack that leverages the reprogrammable firmware in USB devices (e.g., flash drives, keyboards, charging cables) to carry out malicious actions. Unlike traditional malware, which lives in the file system and can often be detected by antivirus tools, BadUSB lives in the firmware layer.

I recently spoke with a CIO who had committed a large amount of IT resources to manually migrating computers from Windows 10 to Windows 11. The process required months of planning, device assessments, compatibility testing and hands-on coordination to avoid disruptions to day-to-day business operations. While their dedication ensured their rollout was on track for the looming Windows 11 end-of-support date, it highlighted the strain such projects place on internal teams.

When I took on leading the Network Security Group (NSG) at Ivanti in October 2024, it was a bit like a homecoming for me. You see, I spent almost two decades overseeing the development of these products before moving on to other responsibilities at Ivanti. NSG is responsible for building and maintaining Ivanti Connect Secure, Policy Secure, and Neurons for ZTNA, among other solutions.

Windows 11 offers enhanced security and a modern user interface, but the transition can be complex for large organizations, with logistical and employee buy-in challenges. Microsoft will end support for Windows 10 on October 14, 2025, so it's crucial to start planning and executing Windows 11 deployments now.

At WWDC25, Apple announced a set of updates to simplify IT management for enterprises. These updates, spread across macOS 26, iOS 26, iPadOS 26, tvOS 26 and visionOS 26, introduce practical tools to improve device, application and user management. This article outlines the specific capabilities and how they can be applied effectively in enterprise environments.

Agentic AI is making waves across various industries, and its potential to transform ITSM is undeniable. With all the talk about agentic AI capabilities, you are probably daydreaming about streamlining ITSM processes through automated incident management, automated change risk analysis, improved efficiency through service desk automation, or enhanced service quality with predictive maintenance. But you also may start to wonder: How real is all of this? Is my organization truly ready for agentic AI?