So much of the digital transformation conversation is naturally focused on technology, but technology alone isn’t transforming any business. The rest of the story depends on the people and evolving the culture to drive adoption, champion benefits, and advocate for wider acceptance. Driving change organizationally to implement wide-scale IT automation and AIOps starts with developing the right message.
In today’s digital world, a business’ success is inextricably tied to its ability to meet customer demands and rising expectations for quality, performance, responsiveness, and innovation. Digital transformation is no longer an optional add-on to help an organization stand out in a saturated market. It is a necessity for businesses hoping to keep up with fierce competition.
AIOps is the trendy cool new kid on the block in the IT operations world. No doubt about it. However, with all the buzz surrounding AIOps, it’s easy to skip over some of the basics. How many IT operations professionals can clearly define what AIOps is? Beyond the baseline definition, why should you care? What about plugging it into your existing automation and analytics ecosystem?
Managing IT infrastructure today can feel like a game of Tetris. Operations staff are constantly managing the addition of new pieces, trying to quickly determine how to best position them while the clock is ticking before the next round drops. Ultimately, decisions made early on impact what comes later and vice versa.
Imagine you’ve flown into an unfamiliar city. You may have no idea how to get to your hotel or where to grab lunch. But no worries, right? You just open up your trusty Google Maps, and instantly you know where to go and what’s available along the way. Google Maps even warns you about traffic conditions, so you can steer clear of trouble. Now compare that situation to managing your hybrid IT environment.
The world of IT is changing and altering the face of the workforce. New technologies, like AI, cloud and IoT, have morphed IT infrastructure into an extremely complex beast and, in doing so, have impacted the work of those who manage it. Meanwhile the European Commission estimates there will be a shortage of 756,000 skilled IT workers by next year.
Light Reading’s Phil Harvey recently sat down with Resolve’s Larry Lien at Network Virtualization and SDN Americas to explore how communication service providers (CSPs) are benefitting from automation, what types of processes can be automated, how to successfully navigate the automation journey, and how Automation Centers of Excellence can accelerate digital transformation.
Today’s overtaxed IT teams are under tremendous pressure to leverage new technologies like AI, cloud and IoT to innovate, but in reality, they spend most of their time just trying to keep the lights on.
Today, most IT teams find themselves facing a number of challenges presented by the new and increasingly complex infrastructure that accompanies digitization, including an exponential increase in data volumes and types. In fact, Gartner estimates that the data volumes generated by IT infrastructure and applications are increasing two- to three-fold every year (and that’s compounding growth). There’s clearly too much data for the humans on the IT team to sort through on their own.
Digital transformation is not just a buzzword. It’s real, it’s happening and there is no escaping it. IT teams strive to propel their businesses towards growth and innovation. That’s why 2019 is all about transformative projects in tech: CIOs are planning to increase their investments in cloud technology (67 per cent), AI and machine learning (54 per cent), and emerging tech vendors (41 per cent).
