I recently had the honor of moderating a webinar featuring Forrester Senior Analyst Rich Lane and Steve Breen, Head of Managed Services at ANS, titled “AIOps for the Modern Enterprise: Real-World Advice & Implementation Tips from the Pros.” In this informative session, Rich and Steve talked about the importance of building AI and automation into business strategy and provided tips, tricks, and real-life examples of how modern organizations are using AIOps to drive positive business outc

In an age of virtualization and cloud computing, developers increasingly use Kubernetes’ open-source platform to manage containerized workloads and services. Kubernetes container became popular because it was impossible to define a resource boundary for multiple applications in a traditional CPU environment. Misuse of resources created an inefficient environment.

People around the world depend on Managed Service Providers (MSPs) to keep their businesses running like clockwork, even as their IT infrastructure evolves. Keeping workflows efficient leads to higher profits, but this can be a challenge due to a mix of on-premise infrastructures, public and private cloud, and other complex customer environments. The shift to remote work in 2020 due to the COVID-19 pandemic has only made this more challenging for MSPs.

SaaS or Software-as-a-Service make up a growing amount of business-critical functionality. Gone are the days of hosting every single application necessary to run a successful business. Everything from email hosting, financial systems, and human resources functions are all now done on SaaS-hosted platforms. The knowledge that all of this is out of your hands is both freeing and frustrating.

SaaS or Software–as-a-Service is a term that describes many applications on the web today. Whether you’re using TurboTax (tax season is coming up) or Twitter, most people use SaaS platforms on a daily basis without even realizing it.

Every service you acquire to use temporarily and let go of when you’re done can use the “as a service” suffix. A cab is a vehicle as a service. Rather than buying a car, you merely pay to have another person’s car move you from one point to the next. IT services embody the same model. Browser-based text editors alleviate the need to install fully-fledged word processors on computers.

The concept of unified IT observability has gained newfound importance in today’s world of remote work, hybrid infrastructures, and technological convergence. In this video, Christina Kosmowski, President at LogicMonitor, shares five tips on how to power your business forward and achieve unified IT observability during uncertain times.

In this first edition of our Customer Spotlight series, we are joined by James Kahn and Ben Gittins of Idea 11. Idea 11 is an award-winning, full-stack AWS IT company that specializes in digital transformations, cloud infrastructure, software development and managed services.

To prevent failure and minimize downtime, it’s important to make sure your infrastructure and applications are observable. But, just getting to the point of observability isn’t enough. You need to be able to use the data that comes with observability — ideally in a way that helps your team troubleshoot more quickly and minimize or prevent downtime.

LogicMonitor dashboards are truly customizable — customizable enough to allow users to visualize virtually anything. Dashboards provide our users with a wide array of capabilities, from capacity planning and service availability notifications to root cause analysis and IT spend forecasting capabilities. We’ve seen LogicMonitor users get radically innovative when it comes to creating unique dashboards that add value to their lives both in and outside of work.