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Latest Posts

Creating Custom Event Views in SQL Sentry

If you’re using SQL Sentry regularly, there’s a great event management feature that provides a lot of value for our advanced users. I often find the SQL Sentry Event Calendar isn’t being used as often as it once was. The Event Calendar lets you view historical and future events, drill down into event failures, and reschedule jobs using drag and drop all from within the SQL Sentry desktop client. In addition, you can create custom views of events you need to reference frequently.

Enterprise IT Cost Containment-A Series

H.L. Mencken once famously wrote, “…there is always a well-known solution to every human problem—neat, plausible, and wrong.” More than just a pithy way to frame the entire concept of “cost containment” (whether network-specific cost, the broader category of IT, or the cost of anything else, to be quite honest), it’s an integral aspect of what I’ll be proposing in this and subsequent articles in this series.

What Does Server Monitoring Mean in 2021? A Look at Modern Server Options and How to Monitor Them

A few years ago, monitoring was simple. We had all our servers somewhere in the data center; we just had to install a monitoring tool and gather all the data from every server. Things changed when we started moving to the cloud and then to containers. Today, we often need to monitor a variety of different sources. A “server” can be a physical machine, virtual machine, container, or even a serverless application. Therefore, our approach for monitoring needs to change.

Building Service Strength in a Unified ITSM Platform

Heading to the gym, you have access to so many amenities in one place: cardio equipment, private studios, a pool, free-weight area, a basketball court. Imagine if those conveniences were located at separate facilities, forcing you to have separate memberships and make different trips to achieve a well-rounded workout – it doesn't bode for the best experience. In a different context, think about your employees' experience as they search for answers across multiple platforms for service providers.

Aggregating Application Logs From EKS on Fargate

Today we’re going to talk about logging with Kubernetes on AWS using CloudWatch and SolarWinds® Papertrail™. We’ll cover setting up Papertrail, installing and configuring the rKubeLog package, viewing the logs in the Papertrail event viewer, and cross-checking those logs with the ones we see with kubectl. From there, we’ll set up a few different alerts.

Is Your Home Built to Last? Investing in Cloud-Based ITSM for a More Secure Tomorrow

Buying a home requires thoughtful planning and takes a significant amount of time and resources. Beyond your list of must-haves, you’ve likely kept tabs on houses of interest to you, the state of the market, how safe the neighborhood is, and more. Another factor in your decision is how the house is equipped to grow with you—will it continue to meet your needs in the next five years? It’s critical to establish a sound foundation that works for you today and in the future.

Effective Technical Writing Is Essential for Your Organization's Success

"No one likes documentation", chirped the little blue birds. The bird quotes in the image above are all taken from real tweets and are listed below for accessibility: I can't argue with "liking to write documentation" being a rare skill, since so many people are vocal about disliking it. That tweet might prove to be true, in which case, technical writers should simply be more appreciated for the rare gems that they are. In this blog post, however, I’m going to explain.

Manually Add a Metadata Source in SentryOne Document

SentryOne Document supports multiple metadata sources, and we plan to expand available providers in the future. But what if you want to add a metadata source that isn’t currently supported? This is where SentryOne Document’s Custom Metadata Import, available in both the Software and Cloud edition, can help. Leveraging this provider, you can manually insert any metadata source—DB2, REST API, or others.

How Does Page Load Time Affect Your Conversion Rate?

As a consumer, you know how you respond to slow sites. You hit the back button or close the browser. As a business owner, you’re well aware of this. You’re a consumer, too, after all. So, you know page load time and conversion rate are related. But how exactly? How does it affect the bottom line? In this article, we’ll analyze how page load time affects conversion rates and by how much.