When something goes wrong with a user’s device, who do they turn to for help? Maybe an employee walks up to their favorite IT team member’s desk or sends them a Slack message. They may even try to find a DIY solution by browsing the web. Though these methods may ultimately give the user the result they’re looking for, they aren’t necessarily the most effective way to handle technology issues.

Remote monitoring and management (RMM) and mobile device management (MDM) have several key differences—but IT businesses can benefit the most from choosing software that combines both capabilities.

In the ultracompetitive times in which we live, organizations must leverage every asset at their disposal if they’re to survive and thrive. Log data is undoubtedly valuable, so having a proper log management strategy in place is vital for any tech team . Unfortunately, implementing a great log management strategy isn’t as easy as it sounds. It involves many factors, including the selection of an adequate tool.

What’s the most wanted feature for a Node.js application? Well, high performance with no downtime is one of the top answers for this question. But how do you accomplish this? Monitoring is key to gain a better understanding of the health of your application. For example, by implementing monitoring, you can detect problems, such as a memory leak or long-running processes that block the Node.js event loop.

Thanks to 2020, many of us don't remember the last time we took a holiday or vacation. If you were able to get away from the office, kudos to you. Hopefully, 2021 will be kinder to us, and we can take some time to recharge. Whether you're a veteran DBA standing watch over million-dollar, mission-critical database systems or a jack-of-all-trades who maintains your organization's SQL Servers, Windows Servers, and all the other corporate IT assets, everyone deserves to take a relaxing holiday.

Logging and metrics may sound interchangeable, and you may think the information from one can be used in the same way as information from the other. But the reality couldn’t be further from the truth. Logging and metrics are two concepts you must use both independently and together to ensure your infrastructure and applications operate at their best.

Application performance monitoring (APM) is an important monitoring practice used in tech organizations today, but it hasn’t always been this way. Until somewhat recently, the concept was seen by many as an expensive luxury. No longer, APM is an absolute requirement to keep today’s applications healthy and performant. “APM tool” was a phrase likely to raise many an eyebrow.

Container technology is catching on big-time in the federal government as agencies such as the USDA and the National Institutes of Health look to containers to simplify software development and reduce costs. Containers offer enormous advantages over traditional “waterfall” application development processes. A containerized approach makes it easier for developers to create and deploy software faster and with fewer errors.

When we look back on this rollercoaster of a year that was 2020, we’ve all faced some of the most unforgettable, challenging, and transformative experiences of our lives—and many of them are going to shape how we plan for the future. For businesses that had to discover new ways to keep operating, they’re revisiting derailed 2020 plans for the new year with detailed strategies to handle the unexpected.