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Best Tips to Boost Your E-Commerce Website's User Experience

As we enter 2021, we’re seeing a renewed focus on user experience (UX). Whereas user experience was first limited to a UX designer, it encompasses so much more nowadays. User experience has become a business mentality, where everyone in a company can make a positive contribution to user experience. Some examples include the following: This article explores different tips to boost your e-commerce website’s user experience.

How to Futureproof IT Environments Without Going Into Technical Debt

Federal IT pros are experts at using quick fixes to keep costs down and save time, often because there’s no other option. They essentially leap from crisis to crisis instead of future-proofing the agency’s IT environment. Paying down technical debt is neither easy nor glamorous, but without this paydown, you’re creating a cyclical panic. For example, when you’re in technical debt, you run with what you’ve got until it breaks; when it breaks, you panic.

Troubleshooting Kubernetes Job Queues on DigitalOcean, Part 2

Kubernetes work queues are a great way to manage the prioritization and execution of long-running or expensive menial tasks. DigitalOcean managed Kubernetes services makes deploying a work queue straightforward. But what happens when your work queues don’t operate the way you expect? SolarWinds® Papertrail™ advanced log management complements the monitoring tools provided by DigitalOcean and simplifies both the debugging and root cause analysis process.

Monitoring for Managers-What You Need to Know to Sound Like a Monitoring Expert

While managers may not be the most technical colleagues in the building—or online, in the case of 2020—dismissing their lack of monitoring knowledge isn’t always helpful. Managers who understand the tasks their teams deal with daily can be a great asset to any company. But how can we know what managers need to know to sound like monitoring experts? Simple. Just ask.

Best Practices for Monitoring Applications Running on Azure App Service

Microsoft Azure has become the go-to cloud computing service for over 95% of Fortune 500 companies—and for good reason. Azure’s flexible and scalable cloud environment offers a secure off-premises solution for your business IT infrastructure, without the need to manage physical servers in your changing IT infrastructure. Azure allows you to manage servers, databases, applications, and more, all from one of Microsoft’s secure global cloud storage sites.

6 Best Practices for Better Help Desk Management

The past year has emphasized the importance of digital experience, especially in service delivery. For organizations forced to adopt flexible remote work policies, the IT help desk has been instrumental in business continuity. If end users in your organization are still struggling to find the necessary resources to support their technology, or if IT is still adjusting to the influx of tickets and requests, it may be time to evaluate the foundation of your strategy.

Walking Through a Call From Pingdom Alert to DigitalOcean Managed Kubernetes

SolarWinds® Pingdom® is an external synthetic monitoring agent designed to monitor your systems from the outside in. If you know what clues to look for, it can provide a great place to triage where a problem is occurring in the system. So how does a Pingdom call work, and how can you use it to debug what’s happening inside the system?

Correlating Pingdom Alerts With AppOptics and Loggly in DigitalOcean Kubernetes

So SolarWinds® Pingdom® has alerted you to an issue—what do you do now? In this article, I’ll explain the features and capabilities of a full monitoring stack in SolarWinds and how you can use it to get to the bottom of a 3 a.m. Pingdom wake-up call. The Setup For our web service, we use a simple architecture of a front-end Flask application with a Postgres back end served behind an edge SSL-terminating NGINX instance on the DigitalOcean Managed Kubernetes service.

Creating Custom Plugins Using The Snap Framework

SolarWinds® AppOptics™ was designed from the ground up as a SaaS-based APM tool for cloud-native and traditional IT implementations. It provides out-of-the-box monitoring for applications and infrastructure through simple-to-install APM libraries and host agents. AppOptics makes it easy for multiple teams to quickly assess the health and performance of your applications regardless of how or where they are implemented.