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Do More and Work Where You Are With Our New Integration for Jira Server and Data Center

Many of you may be reading this blog from home, a remote office somewhere, a family member’s house, or—if Zoom backgrounds are to be trusted—the cockpit of the Millennium Falcon. We’re all learning how to get better at “working where we are,” and that includes optimizing the tool stack you use each day.

Spring 2020 Launch: New Capabilities for a New Digital Era

The ongoing pandemic and resulting economic downturn have led to dramatically changing market conditions. As a consequence, technology teams have become increasingly concerned with the need to minimize their financial risk and reduce costs to mitigate the effects of abruptly pivoting to a fully remote working environment. For some, there has been a struggle to maintain business continuity—i.e., keeping the physical components of the business running when everyone is working from home.

Driving Real-Time ChatOps With PagerDuty and Microsoft Teams

With over 75 million daily active users, it’s safe to say Microsoft Teams is essential to many global businesses. On top of that, Microsoft CEO Satya Nadella recently shared that Microsoft saw 200 million meeting participants in a single day this month. While Microsoft Teams’ explosive growth can be tied to recent spikes in remote work, many enterprises have relied on Teams to connect people across the globe for quite some time.

Parsley Health: Bringing Telemedicine to the Front Lines

As a child with a cancer survivor and heart disease patient for parents, I developed a psychological discomfort for visiting hospitals and the doctor’s office in my adult years. For me, the feeling of restlessness while sitting in a waiting room coupled with fear of the medically unknown can create the perfect breeding grounds for stress and anxiety—and apparently, I’m not alone.

PagerDuty and IBM Watson AIOps Team Up to Automate Real-Time Responses

“The way we work has changed forever.” Those are words that our CEO Jennifer Tejada used in her interview with Yahoo Finance a couple of weeks ago. Those words made me stop and think about how much of our customers’ daily work has changed irreversibly. Working from home has changed from a luxury to a necessity, so how do folks in the IT world adapt to this change?

How PagerDuty and Partner Rundeck Enable Business Continuity for Digital Operations

At times like these when the world has been forced to adapt and go almost entirely digital, it’s imperative that our systems and platforms stay up and operational—all the times. We are going to great lengths to make sure that the hardware and software in our application stacks are reliable and responsive. Hardware is set up to have redundant backups and new code is tested and reviewed to make sure it doesn’t introduce any bugs into the system.

What's New: Related Incidents, Business Response, Mobile Status Dashboard, & New Integrations

An always-on world requires a proactive and preventative approach to managing your digital operations. PagerDuty is proud to announce our latest release, which helps streamline remote remediation by providing an at-a-glance overview of your system’s health. While we’re known for on-call management and incident response, PagerDuty does much more, including providing visibility into the business impact of an incident.

IT Teams Under "High Stress" Resolving Faster Than Ever Before

Seemingly simple digital moments, like checking into a flight, trigger a complex technical flow of events under the IT covers. A simple swipe or click relies on a complex IT ecosystem made up of millions of lines of code, spanning multiple software applications, hybrid and multi-cloud technologies, state-of-the-art IT infrastructure, security apps, and more.