Goliath Technologies recently introduced their ChromeOS Device Monitoring and Troubleshooting Solution. They have partnered with Google to be able to provide rich data about the performance and health of ChromeOS and ChromeOS Flex devices. Goliath Technologies is the only monitoring and troubleshooting platform that has access to the Google APIs to get this ChromeOS data. The Goliath Technologies solution tackles issues using a user experience monitoring model.

Philadelphia, PA – May 31, 2023 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, today announced the launch of Goliath Performance Monitor 12.1, empowering IT to do more with less.

Philadelphia, PA – April 17, 2023 – Goliath Technologies today announced that its Goliath Performance Monitor for ChromeOS has been verified as Citrix Ready®. The Citrix Ready program helps customers identify third-party solutions that are recommended to enhance DaaS and VDI, and App Delivery and Security solutions from Citrix, a business unit of Cloud Software Group.

Philadelphia, PA – April 6, 2023 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, today announced the introduction of KIP, an AI-powered monitoring and troubleshooting assistant. Powered by OpenAI/ChatGPT 4, KIP is designed to help IT professionals improve efficiency when monitoring and troubleshooting user experience issues.

Citrix Cloud is a popular cloud-based solution that provides businesses with the ability to deliver secure and reliable access to applications and desktops to end-users from anywhere and any device. However, like any other cloud-based solution, there may be instances where end-users may experience issues while using Citrix Cloud. In this blog post, we will discuss how to troubleshoot and resolve experience issues for end-users on Citrix Cloud using a step-by-step troubleshooting workflow.

Previously we heard about the ability for the Goliath solution to test and self-heal the environment. This provides an ability to let the environment take care of itself, relying on the collective years of experience from EUC experts. However, we all know that just because an environment checks all the boxes, does not necessarily mean that users are productive and pleased with the environment.

In my previous blog, I highlighted how Goliath is configured out-of-the-box with the hundreds of data points for your EUC environment. This is a great and valuable tool to help get you started. But just knowing what is good versus bad only helps so much. That’s where the automation component of Goliath comes in and takes the next step. It can save you from getting pinged in the middle of the night, and more importantly, can keep your business running.

If you’re working remotely or managing remote teams, high latency can be a frustrating issue to deal with. High latency, also known as lag, is the delay between when a user inputs a command and when the server responds. High latency can make remote work slow and inefficient, making it difficult to get work done. Here are some things you can try to fix high latency for a remote user.

If you work in a technology role, then it won’t be any surprise to you when I say organizations have pivoted from specialist IT job functions, such as Citrix only roles, to making sure the infrastructure team can support many workloads. The adoption of cloud technologies has also created support for this approach because our infrastructure teams are doing less architecting and more application configuration and user work.

Philadelphia, PA – February 8, 2023 –Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, has today announced the launch of Goliath Cloud Monitor – a new cloud monitoring platform that provides centralized monitoring of AWS and Azure cloud environments from a single location. With 75% of organizations worldwide implementing a multi-cloud strategy, the market demand for effective cloud monitoring solutions has never been greater.