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Summer product updates

As we move into the fall season here at StatusGator HQ, we wanted to update you on our progress the last 2 months. In between vacations, our team has been hard at work bringing you the next iteration of StatusGator. We have a ton of new stuff you’ve probably already seen but the highlights are announced formally below. Stay tuned for a few more LONG requested features over the next few months!

Incident Communication Best Practices - 6 Tips To Improve Incident Communication

If there’s one thing for certain – you can expect IT incidents in 2024. These could be cybersecurity incidents, system outages, or even just degraded performance. Despite the severity, even mild degraded performance can affect your users negatively. Maintenance without proper communication can decrease your reliability. Moreover, outages are costly.

How to Create an Incident Communication Plan in 2024

No matter how robust your IT systems are, every business faces incidents at some point. Incidents can include degraded performance, poor response time, service disruptions, outages, and security incidents such as data breaches. This is why it’s key for businesses to have an incident communication plan that ensures all the affected parties are aware of the status of services. This includes DevOps teams, affected accounts, investors, customers, media outlets, etc.

Be the first to know with StatusGator's Early Warning Signals

We are excited to share that our Early Warning Signals feature, previously in beta, is now fully available to all StatusGator users on all plans. This long-awaited feature ensures you never miss a beat and keeps you informed of outages before a provider publicly acknowledges them on their status page. Since its beta launch, this feature has successfully detected multiple service outages before they were officially acknowledged by each provider.

25 Best Incident Management Software and Communication Platforms 2024

In 2024, only 45% of companies have an incident response plan in place. If your organization is among the 55% without one, it’s crucial to change that. Service outages are inevitable. Cyberattacks and information security threats are more prevalent than ever. So having the right incident management software can be a game-changer for your organization, helping you respond swiftly and effectively when issues arise. The challenge, however, lies in selecting the right incident management solution.

Issue reports and early warning signals: Now in Beta

We are excited to announce a new enhancement to our platform that will further empower you to stay ahead of potential issues. You can now report an issue for services directly from your StatusGator admin dashboard. Help out other teams who might be experiencing downtime by reporting unpublished issues. These crowdsourced issue reports are one of the datapoints that power our new Early Warning Signal alerts.

June product updates

You can now access our extensive service directory directly from your StatusGator account, putting status information for over 3,900 services at your fingertips. We know that it’s sometimes hard to think of all the things you depend on or even to know what to search for. That’s why we’ve implemented this convenient browsable interface where you can filter by use case or category.