We’ve just opened up the StatusGator API to all users on all plans — even the Free plan. Previously, our REST API was a feature only of our higher level plans. But we’ve opened up the API to all plans to allow more people to take advantage of our status data. The API limits vary by plan by are generous enough to employer real-time dashboards and other uses.

In the digital realm, incidents such as service disruptions and security breaches are inevitable. Incidents affect your customers and stakeholders. Also, incidents pose significant challenges to IT, Ops, DevOps, and customer support teams. As we increasingly depend on digital tools and services, the demand for seamless performance escalates, highlighting the importance of effective incident communication.

As you may know, StatusGator status pages allow end-users to submit what we call issue reports — problems with services that may not yet appear on your status page. You have always been able to get notified via email of those. But now you can also receive issue reports as tickets in your helpdesk. Integrations with Freshdesk, Freshservice or Zendesk have just been released.

A well-built status page is an open communication channel during outages, helping with transparency and trust. According to the research ordered by IBM, the cost of IT downtime reaches $400,000 per hour for enterprises, so learning how to build a status page for your digital product or service can be invaluable for your company. Creating a status page for your company or product ensures transparency and builds trust by keeping users informed, potentially preventing loss of reputation and revenue.

April was packed with updates, and we’ve got plenty to share! You may have noticed numerous enhancements to StatusGator throughout the month. Let’s take a moment to recap what’s new.

Introducing the latest addition to our ever-expanding family of chat integrations: Webex. You asked for it, and we’ve delivered! If your team relies on Webex as one of its primary communication channels, you can now seamlessly connect StatusGator to your Webex account. By doing so, you’ll receive instant status change notifications directly within your Webex environment, ensuring that your team stays informed and up-to-date on any changes affecting your monitored services.

We just launched a new feature requested by a new users: a light mode for our TV integration. As a reminder, the TV integration is a specially-formatted version of your status page designed to display on a TV. The new light mode is a useful addition that can enhance the readability of your status page on large screens in certain lighting conditions. Or, if you rotate your display with several other screens which have similar light styles, you can now enjoy a better level of consistency across screens.

Meet another update for our Iframe integration! What’s changed? This update brings a dark-mode option for users whose websites or portals are designed with a dark theme in mind. With dark mode for Iframe integration, you now have the flexibility to ensure that your embedded status pages align perfectly with the aesthetic of your website or portal and that your text is readable.

We’re continuously enhancing your experience with StatusGator, and we’re thrilled to introduce our latest update to the Integrations page. You may have already noticed a couple of valuable additions we recently made.

As you may know, StatusGator has two monitor types at present: Cloud service monitors and website monitors. Our website monitor feature allows a myriad of sophisticated configuration options including interval config, HTTP methods, and content or status checks. We’ve just launched some important improvements to our API for those of you using website monitors. Our Service show endpoint will now include configuration details for those monitors that are website monitors under a new key called config.