Operations | Monitoring | ITSM | DevOps | Cloud

As a manager, it’s up to you to be on-point about who does what in your team. While all of the job titles and descriptions can get a little confusing at times, knowing comes with the territory. Nowadays, DevOps engineers are an increasingly important part of any solid IT team. Today, we’ll take a look at the DevOps engineer job description, so by the time we’re done, you’ll be an expert on the topic. DevOps, as we’ve covered before, is not one thing, but many.

The process of managing software assets has become challenging. It requires a lot of work to track each asset’s lifecycle, from the time it has been acquired and installed until renewal or disposal, given the number of software programs even small-sized businesses utilize. IT, Ops, and business teams are under increased pressure to manage their software applications well as firms step up their attempts to undergo digital transformation.

Having a unified central help desk software has multidimensional benefits for businesses. Helpdesk software offers a robust solution by creating a definite workflow to raise tickets and seek interventions. This is much better than having disparate systems with no role definitions as such. Customer interactions help cement relations, ultimately contributing to brand building in a big way.

RFID has been used for asset tracking for a long time, especially those organizations which are asset-intensive. RFID technology is used in the form of a tag or label. Although there are two types of RFID that are Active RFID & passive RFID. In this blog, we will know what the difference between Active and Passive RFID is & which one is a better option for your business. So, let us begin!

The Elastic Enterprise Search team is working on an exciting new project: Elastic Enterprise Search Connectors framework. It appeared in version 8.2 as a Technical Preview, and it has been significantly expanded in 8.3. Elastic Enterprise Search, and specifically Workplace Search, is a solution that helps harness the power of Elasticsearch to search over company documents.

The Transmission Control Protocol provides reliable, ordered and, sometimes, time-sensitive data flow between applications across a network. As well as economizes network use by attempting to improve error-handling capability and providing reliable data transmission. The Transmission Control Protocol is the underlying communication protocol for a wide variety of applications, including web servers and websites, email applications, FTP and peer-to-peer apps.

DevOps has been bridging the gap between the development and operations teams for more than a decade. It is eliminating the organizational barriers between the two and automates the delivery process. It's time to start treating databases the same way we treat the delivery pipeline when applying DevOps. When we have a large database, automation is crucial. When the database has too much information, changing a table can take ages and block further changes like inserts, updates, or deletes.

At incident.io, we’re continually building out our integrations to work with all the tools you already know and love. Next on the list, is our first bug tracker, Sentry. Try posting a Sentry link on your next incident to check it out.

Patch management best practices ensure we do patch deployment effectively and in time to prevent significant data losses, cybersecurity attacks, and other risks when the software is not updated. Patch management is an essential part of IT Asset Management. In short, it consists of distributing and applying updates or software patches. It should be a well-established and thorough process to handle any vulnerability and other issues. This article will discuss these best practices.