Operations | Monitoring | ITSM | DevOps | Cloud

SupportWorld Live Goes Virtual! A Recap and Lessons Learned

Conferences, while a lot of work, are such a fun outlet to connect with other people in the IT community. It’s an opportunity to learn about new technologies, trends, and gain new perspectives around the industry. Some of my favorite memories of past conferences stem from the exhibit hall passport games and morning coffee breaks, mingling with other attendees whose paths you may not typically cross. Those were the days!

AT Internet - Elevating Product Quality with Catchpoint

AT Internet, a digital analytics pioneer, helps companies measure and optimize the digital performance of their customers across all marketing channels. From data collection to in-depth analysis and the sharing of insights, AT Internet’s Analytics Suite Delta provides high-quality, GDPR-compliant data that optimizes decision-making company-wide.

Partner Profile: NextBit Technologies

In some industries, Covid-19 has served as a war cry to push the lever on progressive digital initiatives. Urgency amid dire uncertainty created a reason to move forward and faster. Surveys have also indicated a much stronger focus on public cloud infrastructure, as IT leaders gravitate toward cost-effective, on-demand scalability.

Detecting CVE-2020-1472 (CISA ED 20-04) Using Splunk Attack Range

The recent disclosure of CVE-2020-1472 vulnerability by Microsoft showcases the need for tools that allow defenders to quickly replicate published exploit code, register attack data, and create signatures or other mitigations against released exploits with a high likelihood of exploitation against popular infrastructure or operating systems.

How to ensure a seamless end-user experience: The ITOM Podcast [Episode 6]

The ITOM Podcast is back with an all new episode aimed to alleviate all your remote work woes in your IT environment. In the last episode, we discussed in detail about the need for compliance checks, major causes of compliance violations across industries, and the solution to help maintain network compliance. This week, we’ll dive into the end-user experience in this era of remote work.

We've grown up a little, got a bit smarter & we're looking sharp!

We’re well over a year old now, the team has doubled in size and things are going just swell here at Team_Cookdown. Since we launched, we’ve expanded our product range to include some awesome new solutions like Alert Sync and Discovery and added loads of new features to our existing SCOM toolkit; to bring you expertly crafted integrations solutions for two of the most established platforms in IT enterprise, SCOM and ServiceNow.

Is your team spending too much time on log maintenance?

Log maintenance has a hidden cost. Engineers optimize their instance types, storage, networking, dependencies, and much more. However, we rarely consider the engineers themselves. A DevOps culture encourages engineers to own the solutions they build. While this increases team autonomy, it risks splitting the precious bandwidth that the team has. Automation is what makes the DevOps cycle work, and it has to cover log analysis to do a thorough job of catching issues.

Logging Cost: Are you paying the same for all of your logs?

Fundamentally, there are logs that will be of intrinsic value to you, and others that are less business-critical. Are you aware of the logging cost to handle, analyze and store these different types of logs? Should you really have the same approach for mission-critical logs as you do for info or telemetry logs? Differentiating your approach for different logs is challenging. If no two logs are truly the same then why should you treat them the same?