Application performance monitoring (APM) is a critical part of a unified observability strategy. APM offers deep insights into application performance and behavior, and organizations depend on it to deliver performant and high-quality digital experiences to their customers — both for keeping a proactive pulse on the health of their applications and for troubleshooting issues.
In my last post I walked through a brief introduction to Application Insights, and APM tools in general, and hopefully the simple outside-in availability test I concluded the chapter with has been a useful starting point for you on your APM journey. In this post, I’m going to dig deeper into Application Insights and walk you through a use case that should make the purpose of Application Insights really clear.
With all the buzz surrounding user experience these days, I thought it might be worthwhile to start “at 50,000 feet” and dissect user experience into its component parts and see what all the fuss is about. User experience (UX) is somewhat different than customer experience (CX). Customer experience has been defined as the quality of all a consumer’s encounters with a company’s products, services, and brand. Today, user experience typically refers to the digital user experience.
Offering help in a crisis is a positive way to maintain communication and build a strong business relationship that may pay dividends down the road.
Distributed tracing remains one of the most important features of any tracing system. Nearly a year ago, we announced Elastic APM distributed tracing, let’s take a look at how this useful feature works behind the scenes. Over the past few years, many applications have adopted microservice architecture. Each of the services in a microservice architecture can have their own instrumentation to provide observability into the service.
We understand the stress this ongoing global crisis is putting on your people, applications, and websites. We’re here to help.
Distributed tracing is great — it helps you identify (micro)services within complex architectures having issues interfering with user experience, such as high latency or errors. But once a problematic service is identified, it can be difficult to find out which methods are to blame for the slowdown. Well, we have some big news to share for our Elastic APM users within the Java ecosystem.
When your app performs poorly, customers walk. Here's how to take control of the customer experience and improve the efficiency of your IT environment.
Things are about to get real in so many ways. Companies are telling employees to work from home, which sounds great in theory — less contact, less chance for the COVID-19 virus to spread. But what about the strain it’s going to place on your IT infrastructure? Your employees will be connecting over a remote virtual infrastructure (Citrix, VMware, AWS, etc) and accessing a variety of in-house web applications (Java, .NET etc.) and SaaS services (Office 365).
Our SAP ambassador Brian Paul offers his insights on the value that Cisco and AppDynamics bring to SAP customers.
