A few weeks ago, CDK Global, a software provider with 15,000 North American car dealership customers, faced back-to-back cyberattacks, effectively taking down scheduling, records, and more for their thousands of customers for days. The CDK Global attack is also the latest cyber incident to spur larger industry-wide conversations around the supply chain risks posed by increasingly ruthless and aggressive bad actors.

Dell APEX (Application Performance and Experience) solutions are designed to enhance the performance and user experience of critical applications. By combining hardware, software, and services, Dell APEX delivers a comprehensive and integrated solution that can reduce downtime, boost application performance, and ensure a high-quality user experience. These solutions can be deployed in on-premises data centers, co-located in third-party data centers, or hosted at managed data center locations.

Remote Code Execution (RCE) is when an attacker runs malicious code on your IT infrastructure. The purpose of RCE ranges from further infiltrating your network, stealing information, or otherwise damaging, extorting, or stealing from you or your business. Because of this, protecting your computers and network from RCE attacks is vital. This article explains what remote code execution is, and the impacts of RCE on your business.

Like any business, management service provider firms are always looking for ways to reduce MSP costs and improve profits. MSPs provide critical services to their clients, so finding ways to cut costs without cutting corners is essential. You’ve probably heard all the standard advice on cutting costs: review your pricing, renegotiate contracts, cut unnecessary expenses, and so on. But what about MSPs who are already doing all those things and are still looking for ways to save?

Common Vulnerabilities and Exposures (CVE) is a system that identifies and catalogs security vulnerabilities in software and hardware. It is an essential tool for cybersecurity professionals, providing a standardized identifier for each vulnerability, which helps in sharing data across different security tools and platforms. Understanding CVEs is crucial for maintaining secure systems and responding quickly to emerging threats.

Looking for the best remote access software? Nowadays, businesses have shifted to hybrid and remote setups where employees work in offsite locations. Because of this, the need for secure remote access, remote support, and device management has never been greater. It can be difficult to securely access and control all your organization’s endpoints, but secure remote access solutions simplify and streamline that process.

Networks are complex systems with many components that can impact performance and security. Factors such as bandwidth, latency, packet loss, and device configurations all play a role in how well your network functions. Additionally, external elements like internet service provider reliability, cyber threats and even physical hardware conditions can affect network performance.

As you consider a career in IT service management, you might be wondering, “What is ITIL certification? And is it worth pursuing?” Understanding ITIL certification and its potential benefits can be worthwhile for your professional development.