In the ever-evolving landscape of network security, the challenges faced by Managed Service Providers (MSPs) and technical managers are multifaceted, and the need for robust security measures becomes paramount. Amidst this backdrop, network segmentation remains a pivotal strategy. This article delves into the intricacies of network segmentation, its significance, and a roadmap to its successful implementation.

The field of endpoint management has undergone a remarkable transformation over the years, driven by the rapid evolution of technology and changing work dynamics. IT professionals have always played a pivotal role in ensuring the security and functionality of their organization's network. However, as the number of endpoints has proliferated, so too has the complexity of their responsibilities.

Although the title of this blog poses the question “Why do Monitoring Service Thresholds Overlap?”, really the question should be: “In Remote Monitoring and Management Solutions, Why Do Some Monitoring Service Thresholds Overlap?”. That’s a bit of a mouthful, but it’s what I’m going to look at in this blog. Here’s why overlapping thresholds in remote monitoring matter.

Cybersecurity isn’t just at the top of the discussion queue within the IT channel. Businesses and governments worldwide have turned a sharp eye toward rising cyber threats and cybersecurity statistics. Many have learned the hard way that small businesses are frequent targets of cyberattacks. The idea of “targeting a victim” itself has come into question, and more realize that widespread, indiscriminate attacks are the status quo.

Our Summer 2023 Release delivers over 30 major updates across the platform, including significant improvements to our core remote monitoring and endpoint management solution. Overall, this release is a major step forward for our remote monitoring and endpoint management solution. It includes a wide range of new features and enhancements that will help our customers improve the security, performance, and manageability of their endpoints. Here is a quick overview video.

The vast majority of MSPs in the world are under $2milion in revenue. Breaking through that barrier is not easy. As part of our business transformation program, we see a large number of MSPs that have been going for more than 10 years but can’t seem to push through to the next level. Often these MSP businesses are stuck in the $800k-$2M turnover range with around five to 15 techs working for them.

A zero-day vulnerability (CVE-2023-5129) in the WebP image library is being actively exploited, putting major browsers and scores of additional apps at risk.

In today's fast-paced digital world, automation stands as a beacon of efficiency and innovation. The adoption of an automation mindset is not merely a trend, but a paradigm shift in how we approach IT processes. This post provides insights into the critical role of IT automation, highlights potential challenges, offers preparation tips before embarking on the automation journey, presents a systematic plan and wraps up with key takeaways.

We understand the relentless demands and challenges that come with running an MSP, particularly when you’re a relatively small business. The constant juggling of client needs, technical issues, and operational tasks can leave little room for strategic planning and growth. However, it’s essential to find the time to work on your business rather than just in it if you want to achieve sustainable growth and success.