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Data Backup and Recovery Explained

Data loss events frequently occur, but it seems that a good portion of companies are not fully prepared for these damaging events. An Avast report states that 60% of all backups performed are incomplete and restores fail 50% of the time. An increasing number of organizations depend on digital data, so data backup and recovery should be a top priority to potentially minimize both downtime and loss of data and ensure continuity of business operations.

Agent vs Agentless Monitoring: Which is Best?

Agent-based and agentless monitoring are the two main approaches network monitoring tools use to capture and report data from network devices. As the names suggest, the difference between the two is pretty simple: someone has to install extra software(the agent) for agent-based monitoring to work. But, that doesn’t explain why an IT team or an MSP would choose agent-based or agentless monitoring.

How to develop a successful threat-hunting program

According to the 2021 Cost of Data Breach report, the average attack “dwell time”—the period between an attacker’s breach of an organization’s network and the point at which the organization finds out about it—is 287 days. During this time, the attacker can stealthily look to gather valuable information to steal or compromise data, incurring huge costs for affected companies.

The business case for MSPs adding Mac support

I’ve written extensively about the technical aspects to consider when expanding your horizons and embracing the Mac platform. What I haven’t covered much up to now is why. Why bother learning an entirely new skillset, targeted at supporting a minority platform, when you’ve got your hands full just keeping up with Windows?

Why is channel sales important?

In today’s Geo Economics and a truly globalized world, it has become easier for products and services to reach consumers and industry alike. To reach the customers and consumers directly can be expensive and an operational challenge as it would require a large workforce to sell, deploy, and service the products/ services. For a growing organization, the initial focus is towards acquiring customers, expanding market reach, providing a good customer experience, and containing costs at the same time.

Beyond Backup: To data protection, and beyond

A while back, we wrote about the differences between backup and data protection. While the points made there are still valid, the industry’s definitions of these terms have continued to evolve, as has our thinking on the topic. At N-able, we’ve settled on a definition shared by analyst firm William Blair in a recent report: data protection solutions should include backup, disaster recovery, and archiving/retention of backups.

Using OneDrive for Backup: What Businesses Need to Know

Microsoft’s OneDrive has proven itself a reliable platform to store and share files, and considering its ubiquity among Windows users, it’s often a small business owner’s first foray into leveraging the cloud for their operational needs. That familiarity leads many end users to wonder if OneDrive can be more than a file storage and sharing app -- could OneDrive also help me backup and protect my files?

6 Help Desk Reporting Tips for Modern IT Management

The help desk can be both a vital part of a user’s experience and help to increase revenue, especially if it operates efficiently. Sitecore reports that you can triple a return on investment if you invest in help desks. Help desk reporting is an excellent tool used to identify ways to improve your help desk.

How MSPs Can Provide Irreplaceable Value in Uncertain Times

If you have been following the financial news lately, you have surely become all too familiar with the challenging economic conditions that have emerged in 2022. As rising inflationary concerns put pressure on the bottom line, decision makers within businesses of all sizes are suddenly having to re-evaluate strategies, forecasts, and expenses. This pivot to a more conservative outlook is not unlike the approach adopted by businesses at the onset of COVID-19.