Curious about MTTR? We explain what the mean time to recovery is, why it matters to your development team, and how to reduce it.

Six tips on how Site Reliability Engineers (SREs) can prepare for the reliability challenges of Black Friday and Cyber Monday 2021

Editor’s note: Today we hear from Kenny Kon, an SRE Director at Sabre. Kenny shares about how they have been able to successfully adopt Google’s SRE framework by leveraging their partnership with Google Cloud. As a leader in the travel industry, Sabre Corporation is driving innovation in the global travel industry and developing solutions that help airlines, hotels, and travel agencies transform the traveler experience and satisfy the ever-evolving needs of its customers.

Wondering about SLAs and SLOs? We explain service level agreements and service level objectives, their differences, and the importance of each. What are the major differences between service level agreements (SLAs) and service level objectives? An SLA is a legal agreement between the business and the customer that includes a reliability target and the consequences of failing to meet it. An SLO is an internal target that measures how customers use the service.

A history of Site Reliability Engineering from its origins at Google in 2003 to the present.

Curious about DevOps benefits? Whether you are just adopting DevOps or improving your current process, we explain the top benefits and how to maximize them. What are DevOps benefits? In DevOps, the operations and development work closely together during the entire software development lifecycle. The collaborative approach in DevOps leads to many benefits, including.

One of the foundations of incident management in SRE practice is the incident retrospective. It documents all the learnings from an incident and serves as a checklist for follow-up actions. If we step back, there are 7 main elements to a retrospective. When done right, these elements help you better understand an incident, what it reveals about the system as a whole, and how to build lasting solutions.

In one of our previous articles, we discussed what an SRE is, what they do, and some of the common responsibilities that a typical SRE may have, like supporting operations, dealing with trouble tickets and incident response, and general system monitoring and observability. In this article, we will take a deeper dive into the various SRE principles and guidelines that a site reliability engineer practices in their role.

Follow these steps to write a great SRE job resume.

SRE is important and becoming more essential as software becomes a ubiquitous part of our life. Business leaders recognize this but fear they lack the resources to properly adopt SRE. Even large companies with mature DevOps functions experience headwinds.