Wondering about CloudOps? We explain what CloudOps is, how it relates to DevOps, and how teams can use CloudOps to best manage cloud-native development.

IT Operations has a wide spectrum of roles and responsibilities. The positions range from level 1 (L1) operators to Site Reliability Engineers (SREs) and everything in between. L1 operators, for example, are (often) almost exclusively reactive. They feed off the constant stream of incidents reported by clients and events that are reported by monitoring and alerting systems. This is in contrast to SREs, who work at the other end of the spectrum.

In SRE, we believe that some failure is inevitable. Complex systems receiving updates will eventually experience incidents that you can’t anticipate. What you can do is be ready to mitigate the damage of these incidents as much as possible. One facet of disaster readiness is incident response - setting up procedures to solve the incident and restore service as quickly as possible. Another strategy involves reducing the chances for failure with tactics like reducing single points of failure.

An overview of how SREs can benefit from Infrastructure-as-Code.

If you are optimizing your current DevOps processes, we can help. We’ll explain the 7 key principles of DevOps and how to put them into practice.

In the world of a site reliability engineer (SRE), failure is not only an option, but also expected. Systems, web applications, servers, devices, etc., are all prone to performance issues and unexpected outages at some point. It is an unavoidable fact. These unexpected failures can lead to huge revenue losses, customer trust and depending on the industry, maybe fines. Fortunately, SRE incident management is one of the core practices used to limit the disruption caused by unexpected issues.

Although every company can benefit from SREs, some need SREs more than others.

Holiday season's peak traffic is the most challenging period for SREs and on-call engineers. In this blog, we have highlighted the things that SREs can do to make the holiday season less chaotic. The recently concluded Black Friday weekend could have potentially been the most challenging shift for on-call engineers working in the Retail or E-Commerce sector. Since such peak-traffic events push the system to the limits, engineering teams are engulfed in a lot of tension preparing for it.

Curious about DevOps Workflow? We explain the DevOps process, how automation relates to workflow, and best practices for workflow design DevOps is a methodology that involves Development and Operations working together during the development process. Workflow is the sequence in which tasks occur. DevOps workflow relies heavily on automation and involves: Using DevOps, teams can increase collaboration and improve processes to create more stable and manageable processes.

This blog post defines SRE by explaining SLOs and error budgets, highlighting the innovation vs. reliability tradeoff.