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Chaos To Control: Incident Management Process, Best Practices And Steps

Did you know, only 40% of companies with 100 employees or less have an Incident Response plan in place? Does that include you too? Even if it doesn't, this blog post is for you. Explore the Incident Management processes, best practices and steps so you can compare how your current IR process looks like and if you need to revamp it.

Micrometer: The Gold Standard in Observability

In the dynamic realm of observability frameworks, one name stands out as the unspoken gold standard with the ability to guide developers through the intricacies of monitoring and data collection. Let’s look at the heart of open-source technologies and uncover the essence of a tool that has become the industry's beacon of excellence.

Managing the Talent Gap

As we dive into 2024 the relentless march of technological progress combined with economic green shoots (the year the ‘UK turns a page on the difficult post post-pandemic years ) it should be an exciting opportunity for Data Centres and the talent who work in them…and whilst people are clearly excited about the opportunities this presents for the industry, there remains a nervousness.

Mastering Workflow Automation in SharePoint Online

The integration of workflow automation in SharePoint Online marks a significant evolution in business process management. With the emergence of tools like Power Automate, SharePoint Online transcends its role as a document management system, becoming a powerful platform for streamlining a variety of business operations. This advancement is not just a matter of convenience; it’s a strategic transformation, enabling organizations to optimize productivity and efficiency.

Making Informed Software Selection Decisions: MCDA and DMA Compared

When faced with complex software selection choices, navigating the numerous factors involved can be difficult. That's where Multi-Criteria Decision Analysis (MCDA) and Decision Matrix Analysis (DMA) come into play. Both methods provide structured and transparent approaches to evaluating options, but they differ in complexity and suitability for different types of decisions.

AI on-prem: what should you know?

Organisations are reshaping their digital strategies, and AI is at the heart of these changes, with many projects now ready to run in production. Enterprises often start these AI projects on the public cloud because of the ability to minimise the hardware burden. However, as initiatives scale, organisations often look to migrate the workloads on-prem for reasons including costs, digital sovereignty or compliance requirements.

Kubernetes Tutorial for Developers

Welcome to our hands-on tutorial on Kubernetes, the powerful open-source platform often abbreviated as k8s. In this tutorial, we are diving into the world of container orchestration, simplifying the complexities, and making Kubernetes accessible for developers. Whether you are just starting out or looking to enhance your existing skills in Kubernetes, this guide is designed to walk you through the process step-by-step.

On-Demand Webcast: Unleashing FinOps

The growing popularity of FinOps is creating an opportunity for you to level up your entire approach to IT financial and cost management by embracing FinOps as a foundational discipline that you apply to your entire technology estate. It’s not just about saving money — it’s about making smarter, data-driven decisions that fuel growth and innovation.

System Reliability Metrics: A Comparative Guide to MTTR, MTBF, MTTD, and MTTF

In the ever-evolving landscape of technology, where systems and applications play a pivotal role in our daily lives, ensuring their reliability has become a critical concern for organizations. Unforeseen incidents and downtime can lead to significant financial losses, damage to reputation, and decreased customer satisfaction. In the realm of incident management and site reliability engineering (SRE), understanding and leveraging key reliability metrics is essential.