All incident.io developers are given a MacBook which they use for their development work. That meant when Apple released the M3 MacBook Pros in October, people naturally started asking questions like “wow, how much more productive might I be if my laptop looked that good?” and “perhaps we’d be more secure if our machines were Space Black 🤔” Pete’s (our CTO) response to this was “if you can prove it’s worthwhile, we’ll do it”

Monitoring your GitHub account is important for maintaining code quality, facilitating collaboration, ensuring security, enabling smooth development workflows, and improving overall project management and efficiency. This will allow you to stay updated on code changes, pull requests, issues, and comments and facilitates collaboration among team members, ensuring everyone is informed about the progress and status of your projects.

Monitoring your instance of MongoDB is important for maintaining optimal database performance, ensuring security, detecting and addressing issues promptly, and planning for future growth and scalability. Database and infrastructure monitoring allows for the early detection of potential problems such as server overload, disk space shortages, or network issues.

If you’ve just started working with CloudZero, then welcome to the family! You’ve taken the first step in an ongoing journey toward complete cloud cost visibility and optimization, with progress markers that you’ll work toward every single day.

When declaring and responding to an incident with incident.io, most of your interactions with our product will go via Slack. You might configure your forms in our web dashboard, but the responder using them to declare an incident is most likely doing so from a Slack modal, and the incident announcement will be posted as a Slack message. This means a lot of our product design falls within the constraints of what we can build using Slack’s block kit.

What a year 2023 was at incident.io! While it's hard to summarize 365 days into just a few sentences, a handful of moments stood out from this transformative year: So as we close the curtain on a momentous 2023, we sat down with the three co-founders of incident.io—Chris, Stephen, and Pete—to do a bit of reflection on the wild ride that was this year.

As an engineer at a SaaS company, it’s your job to build the software products that make your company profitable. Problem-solving is what you love to do, and it’s a wonderful feeling when you can create something that makes a positive difference for your company.

Scalability in cloud computing refers to the system’s ability to handle changing workloads efficiently. It allows seamless resource adjustments based on demand, optimizing performance, cost, and resource utilization. Key benefits include improved flexibility, cost efficiency, high availability, and enhanced user experience. Scalability is essential for adapting to dynamic business requirements and ensuring the optimal functioning of cloud-based applications and services.

Last week we announced the release of new capabilities to proactively identify and address website and web application issues that may impact user experience or the functionality of the applications. The capability, called site availability monitoring (SAM), is immediately available to all customers.