At Taloflow, we depend on AWS, and so do many of our customers. If AWS is down, we've got to know! Unfortunately, the official AWS status site is a bit vague on details, and popular downtime detectors are just not suited for this purpose.

When it comes to learning from incidents, your tools should adapt to the way your organization works. Many of you conduct your retrospectives in rich-text document editing tools, like Google Docs. That’s why we’ve introduced the option to export your retrospectives to Google Docs. Retrospective export to Google Docs can be automated as part of your incident management process with a Runbook step.

For organizations across industries and verticals, cost optimization of the cloud is fundamental to long-lasting success in the cloud. With cloud spending at an all-time high, cloud cost optimization is critical to ensuring organizations can financially sustain large-scale, dynamic clouds. Operationalizing cloud optimization, however, has significant challenges even for experienced teams, but ignoring the directive of optimization can lead to even higher cloud spending and wasted resources.

Back for a fourth year, our annual State of Kubernetes survey shows ongoing momentum with Kubernetes adoption. Respondents expressed an easing of most challenges, aside from security. Here are four highlights from this year's survey.

All companies are going through some form of cloud adoption - whether cloud migration for the first time, hybrid cloud adoption, or extending cloud-native with newer microservice architecture. But, according to a recent survey by Aptum*, only 39% of companies are completely satisfied with their current rate of digital transformation. Cloud adoption projects create a continuous state of change for engineering teams juggling to keep things up and running while limiting the impact on customers.

Using containers for microservices has gained a lot of popularity in the last decade or so. Developing the application through microservices across multiple containers results in the best of both worlds. It provides resilience as well as agility through scaling and improvements. Before we dwell on how containers and microservices form an ideal combination, let’s start with a basic understanding of microservices and containers.

Customer-first culture is a driving force for any organisation’s success in logistics. Having a customer-first mindset means constantly thinking about your customer and your customers’ customers — and all of their employees. To have a good relationship with the customers, listening and understanding them is the key.

We’re building incident.io as the single place you turn to when things go wrong. When an issue is disrupting your business-as-usual, the last thing you want is to start opening ten different tools to diagnose and fix it! As your central incident hub, we need to give you two powers: Workflows cover the former. Workflows are like a mini incident.io Zapier.

By now, most of us know that migrating workloads to the cloud isn’t like simply moving software from one server to another—especially in a complex enterprise infrastructure with many interdependent services and components. There are a lot of things that can go wrong: technical public cloud provisioning issues, security and compliance challenges, lack of cloud skills, wrong public cloud service provider (CSP) selection, unexpected costs, and more.