Operations | Monitoring | ITSM | DevOps | Cloud

The Evolution of Business: Why Mobile Apps are the Future

In the digital age, the business landscape has been profoundly transformed by the advent of mobile technology. With smartphones becoming ubiquitous, mobile apps have emerged as essential tools for enterprises looking to thrive in a competitive market. They serve not only as direct marketing channels but also as platforms for customer engagement and personalized services, heralding a new era in which agility and accessibility are key to business advancement.

Comprehensive Metrics in the SaaS Industry: 7 Reasons Why They Matter

Understanding comprehensive metrics in SaaS is crucial for your success in the industry. These numbers are more than just data; they offer insights into customer behavior, product performance, and operational efficiency. By embracing the importance of these metrics, you can drive better decision-making, ensure customer satisfaction, and promote sustainable growth. Let's dive into why these metrics are indispensable to your business strategy.

Introducing Squadcast and ServiceNow Integration For Enhanced Operational Efficiency & Faster Incident Management

We are excited to announce our bidirectional integration between ServiceNow and Squadcast, designed to elevate your Incident Management capabilities. ServiceNow provides a robust platform-as-a-service, delivering advanced automation and process workflow tailored for enterprise environments. Through this integration, you can harness ServiceNow's workflow and ticketing features alongside Squadcast's strong On-Call scheduling and SRE-driven incident response capabilities.

Data Lakes: A Comprehensive Guide

Whether you’re a Data Engineer, DevOps, Cloud Architect, or a Business Intelligence Professional, Data Lakes are indispensable tools for harnessing the power of big data, enabling advanced analytics, and driving informed decision-making across your enterprise. Back in the 90s, the internet boom led to an unprecedented expanse of data. This led to a gaping demand for better data storage solutions.

10 Most Common Kubernetes Reliability Risks

Reliability risks are potential points of failure in your system where an outage could occur. If you can find and remediate reliability risks, then you can prevent incidents before they happen. In complex Kubernetes systems, these reliability risks can take a wide variety of forms, including node failures, pod or container crashes, missing autoscaling rules, misconfigured load balancing or application gateway rules, pod crash loops, and more. And they’re more prevalent than you might think.

5 Ways to Generate Leads For Your MSP Business in 2024

According to the N-able MSP Horizons Report 2024, which was conducted by channel research specialists Canalys, the current number one challenge for MSPs is New Customer Acquisition. So, as we continue to look helping MSP build out their marketing plans, how are you looking to stand out from the crowd and generate the leads you need to grow your MSP business?

Heroku Router Path Metrics

We are pleased to announce that we have released a new feature that allows you to collect Heroku Router metrics by path! By default, this option will not be enabled as it will increase your number of total metrics. If no action is taken, you will continue to receive your Router metrics in the default format. This provides a good overview of your application’s total connection times, requests by method/status, etc.